Question about HP Pavilion dv9000z Notebook

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DigitalPersona Personal I've just received my hp pavillion entertainment notebook and i cant get the DigitalPersona Personal program to scan a print. It keep getting the message to "swipe slower" or "center my finger" I've tried numerous times but to no avail.....HELP PLEASE!

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  • segajay May 30, 2008

    worked like a charm! thanks so much

  • segajay Oct 27, 2008

    atlexn, the key is the 'L" shape you make with your finger as you slowly slide it across.

  • Anonymous Mar 25, 2014

    I have repeatedly gotten this program on my computer. I do not want it and do not know how it keeps getting into my pc. Please close this account and please return my refund. If for some reason it gets put into my pc when I try to get something else, Please ignore the application. Thank You in advance.


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I HAD the same issue before, and found that was the anti-virus actually causing the problem, every time I tried to access the digitalpersona personal switchboard, after I swipe my fingerprint, windows shut the program down. after i disable the anti-virus's password auto collecting function, the DPP works through.

Posted on Apr 30, 2009

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my name is Lasnas and i cant get my Digitalpersona personal fingerprint to work, i got the hp pavillion dv9000, can you help me?


Posted on Sep 16, 2008

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Does not work for me :'(.

have got my hp pavilion dv9000 notebook for a month now, and still can't find what seems to be wrong.

I can register my own fingerprints with digital persona, but can't seem to be able to log in or use it for websites

any one any idea?
(obviously, I did try the suggested method, but that does not work)

Posted on Jun 05, 2008

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Lay your finger flat down, with the first section of your finger above the reader, then keeping it totally flat, gently but firmly and slowly, glide it across the reader, moving it toward your right side after you have ran it across, as make an "L" shape. Be sure to go slow, and keep it flat.

Posted on May 30, 2008

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