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AcER HEY IT SAYS windows cannot load the users profile but has logged you on without anything that is downloaded

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... I beg your pardon?

That made NO sense to me whatsoever.

Take it from the top - which version of Windows, and what is the EXACT error message?

Posted on May 29, 2008

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User profile cannot be loaded


If you have an alternate profile on the machine, you can log in with that account and then find the folder with your profile and rename add ".old" to the end of it. When you log back in it will rebuild your profile and you can retrieve your data from the broken profile.

If you cannot access the profiles folder with another user account you will have to either use a Live Linux distribution or attach the hard drive to another device.

On Windows XP user profiles are located under C:\Documents and Settings\%profilename%

In Windows Vista/7/8 they are located under C:\Users\%profilename%

Where it says %profilename% you will need to change the corrupt profile and add .old to the end of it

Dec 15, 2013 | Compaq PC Laptops

1 Answer

Toshiba satellite c660-2el administrator cannot log on, user profile service failed to log on, user profile cannot be loaded


Your profile is probably corrupted. You will need to log in another account that has administrative permissions and rename the "administrator" profile to "administrator.old". After doing that, try logging in again to the administrator profile and copying all the data from the old profile to the new one that was created. If you still get the same error or if there are no other users that have administrative privileges, you will need to do a repair installation (Windows XP) to fix this. If you are using Windows Vista or higher, you will have to install over your existing installation to preserve your data, or do a clean install (format) and start new. This is actually a common problem, so don't blame yourself.

Sep 05, 2013 | Acer Aspire 5735 Notebook

1 Answer

Dell Vostro 3500 running Windows 7. Trying to log into the admin (only) account and get the message: The User Profile Service service failed the logon. User profile cannot be loaded. No Recovery Media was...


Please check following link from Mocrosoft knowledge base:

Error message: "The User Profile Service failed the logon. User profile cannot be loaded", when logging on to Windows 7 or Windows Vista

http://support.microsoft.com/kb/947215

PS: If it helps then please click on thumbs up.If you need more help then please let me know.

Sep 20, 2011 | PC Laptops

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My acer when I log on says user profile service failed the logon user profile cannot be loaded


use F8 and go into sfae mode, this will load a default profile and will allow you to add a new user (to create a new profile).
Then you can logon in using the new profile.

Apr 07, 2010 | Acer Aspire 6920-6621 Notebook

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I have an Acer Aspire 5532 Laptop with Windows 7 Home premium. I wanted to logon to my Userprofile and it said: ''The User Profile Service service failed the logon. User profile cannot be loaded.'' What...


this problem happens when you try to lo-gin in a temp profile because of group policies.
Follow this step after loging in a admin account.

To resolve this issue, follow these steps:
  1. Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:
    1. Click Start, right-click Computer, and then click Properties.
    2. Click Change settings.
    3. In the System Properties dialog box, click the Advanced tab.
    4. Under User Profiles, click Settings.
    5. In the User Profiles dialog box, select the profile that you want to delete, click Delete, and then click OK.
  2. Click Start Collapse this imageExpand this imagevistastartbutton.jpg, type regedit in the Start search box, and then press ENTER.
  3. Locate and then expand the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfieList
  4. Right-click the SID that you want to remove, and then click Delete.
  5. Log on to the computer and create a new profile.
This will fix your problem.

Mar 06, 2010 | Acer PC Laptops

1 Answer

Failure to log on


Can you enter windows anyway? Safe mode or something? If, try installing avast antivirus, and when it ask to after-restart system check, give yes.
If you cant enter windows, you can try to fix it with windows cd (changing boot in Bios to boot from cd). You can reinstall win, without loss of data too. But shortcuts will be missing. And another, you may use some rescue cd, if have one.

Mar 29, 2009 | HP PC Laptops

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