Question about Microsoft Zune JS8-00001 Digital Media Player
To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.
When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.
If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.
If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.
Posted on Jan 13, 2009
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Posted on Jan 02, 2017
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