Question about Xerox Phaser 8550DP Printer

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Xerox Phaser 8550 error code B2C; "paper jam, open front door"; but, I cannot find any paper jam

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  • 2 Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: XEROX 8550 DP ERROR Message 09,035,43; 10192

That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.

Posted on Oct 29, 2008

  • 8 Answers

SOURCE: Xerox Phaser 7300

Check in side the fuser unit there are two latches to release it and the unit comes out as one. check in there also you may have a paper feeding issue try to use the MPT as the paper sourse.

Posted on Dec 29, 2008

SOURCE: Where do I send my Xerox Phaser 8550 printhead for repair?

call a dealer for advice / repair

Posted on May 17, 2009

  • 17 Answers

SOURCE: Error code in Phaser 8550 window. ?:07,010.43:1362

The exact explanation per xerox is " The Printhead is stuck in the tilted position, and is not able to tile forward to the print position, due to problems.

This is usually caused by broken printhead restraints, of the machine got shut off in the middle of warming up, and the printhead is stuck to the cap wipe assembly.

Regardless the machines covers will have to be taken off to go any further.

Posted on Aug 21, 2009

  • 17 Answers

SOURCE: repeated paper jams

These errors are usually caused by a cracked DM Camshaft (Drum Maintenance). This was a very common problem for Xerox, they usually broke while under warranty, but there a heck of a lot out there that are just now going bad after a year.

You may or may not need to replace the "Motor Process Drive Gears" as well as the DM camshaft.

You might be able to talk Xerox into doing this as a warranty repair, if you ***** real loud.

Posted on Aug 21, 2009

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How to clear error ending in 3433


Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer

1 Answer

My Phaser 8500 will not print and has error 08,045,43:75066 - Anyone know what this means?


The Xerox support site indicates there is a paper jam to the printer, so you should check the paper tray, front and exit cover for any jammed paper then power off and back on the printer. Have a look here: http://www.support.xerox.com/support/phaser-8500-8550/support/enus.html?operatingSystem=win7x64&fileLanguage=en

Feb 24, 2011 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 09038.46:72241


That code is a back stick count failure.
You want to look in your ink loader, see if there is a stick jammed, twisted, broken or in anyother way out of place or hung up in the slot.
Be sure you loaded a 8550 stick also, since the shapes on the different phaser printer sticks are all different.
You may have to carefully remove the black sticks and reload them. You can take a screw and screw it into the ink stick, slide it back and remove.
Most likely you will find a gap in the ink sticks causing the problem. Here are the Xerox support page instructions.

  1. Open and close the Top Cover to resolve the problem.
  2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.
  3. Check for non 8500/8550 ink sticks jammed in the ink load chutes. If non 8500/8550 ink sticks, whether manufactured by Xerox or by a non-Xerox ink vendor, caused the ink sick jam, contact support to place a service call.

Mar 09, 2010 | Xerox Phaser 8560MFP Laser Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Intermittent paper jams


Take your paper tray out, and open the paper path door.
Take a soapy cleaner and some alcohol and clean every roller you can see. The gray rubber ones espicially.
If that doesnt cure it, then most likely the registration clutch should be replaced.

Jan 18, 2010 | Xerox PHASER 8550 COLOR Printer

2 Answers

Xerox Phaser 8550 printer error 09,037,45:23780


Hi,

This means the Yellow ink sticks are jammed in the machine, open up the top of the machine and check if the sticks can slide freely up and down and remove any broken sticks.

Niallbt

Mar 31, 2009 | Xerox Phaser 8550DP Printer

1 Answer

Paper jam


I had the same problem kept getting an error something like Jam at Exit Door Open Door A. When I looked at the top of the where paper normally comes from and flipped it open I found a super crinkled piece of paper, which once removed cleared the jam.

May 03, 2008 | Xerox Phaser 6180N Laser Printer

1 Answer

Phaser 8550 cyan doesn't print


If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Apr 13, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Error Code 09,038.46:103468 help!


That code is a back stick count failure.
You want to look in your ink loader, see if there is a stick jammed, twisted, broken or in anyother way out of place or hung up in the slot.
Be sure you loaded a 8550 stick also, since the shapes on the different phaser printer sticks are all different.
You may have to carefully remove the black sticks and reload them. You can take a screw and screw it into the ink stick, slide it back and remove.
Most likely you will find a gap in the ink sticks causing the problem. Here are the Xerox support page instructions.

  1. Open and close the Top Cover to resolve the problem.
  2. If the problem persists, arrange the ink sticks until there are no spaces between sticks of the same color.
  3. Check for non 8500/8550 ink sticks jammed in the ink load chutes. If non 8500/8550 ink sticks, whether manufactured by Xerox or by a non-Xerox ink vendor, caused the ink sick jam, contact support to place a service call.

Mar 20, 2008 | Xerox Phaser 8550DX Laser Printer

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