Question about Viking VWH3010 Kitchen Hood

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The filters on our viking hood keep falling out. Seems like when a little grease builds up on the ledge of the hood the filter comes crashing down on the stove. Anyone else having this issue? Better yet anyone have a solution as to how to keep these filters from falling out??

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I'm having the same problem, and I'm fed up. One of these days the filter is going to fall into a boiling pot and potentially seriously injuring someone. I'm surprised this isn't a recall issue with these hoods. I've temporarily fixed it by applying exhaust muffler tape to the filter and hood where it rests ( on the area closest to the wall). This is a temporary fix, however. I do plan on taking this serious problem up with Viking. This is a serious design flaw that can be potentially very dangerous.

Posted on Nov 02, 2010

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I'm Harvey the Master Plumber.

Your question is: You are having trouble cleaning your downdraft hood...you are able to remove filters and clean but there seems to be grease build on the hood as well....The smell is really bad but you can't get down in the hood to clean. Is there anyway to remove the hood in order to clean it better??

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JiXing Hardware & Mesh Products co.,ltd ,established in 2005, owns two factories in China mainland.
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If I'm not mistaken, these are the same as the Dacor range vents. If thats the case, we have seen a LOT of bad control boards on these, but I can't say I've ever had one with quite the symptoms you are describing. You may just need to reset the filter timer, as that light comes on every 40 hours of use I belive. But I think you said you have already done that. If you have cleared the light per the instructions and it just keeps coming back on, then you probably do have a bad control board. That should be located on the lower right of the unit behind a small square acces hole, if its like the model I am familiar with. They arent too hard to change, just make a diagram of all the wires before you pull em off and make sure to turn of the power first. One more thing, if the filter light doesnt come on after you reset it, try taking the blower motor box of the front of the unit and checking the 3 prong connector between the fan and the vent and make sure it hasn't come undone or that one of the terminals hasnt backed out of the connector, causing a poor contact. Good Luck!

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