Question about AMT Datasouth Datasouth Documax 3300 Matrix Printer
The probability is that the new print server is either configured for a longer "page" than the cross match card.
There are different ways to fix this and it really depends on the application used to print the cards.
My first suggestion would be to fix the print server - followed by setting the page size in the application and finally configuring the form length for the profile you are using in the printer - the application settings usually take precedence over the other two, but I have found when using Windows server to drive the printer that Windows dictates the form size and a custom form may need to be created.
Posted on Jan 28, 2009
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