Question about Microsoft Life Cam Vx-5000 Webcam

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I hooked the Microsoft Lifecam vx-5000 last night on my HP desktop . The drivers installed itself once i connected the camera to the USB port. I restarted my computer and the computer is stuck on the HP boot screen. I hit F11 key to boot and nothing happens. The keyboard is connected but the system is not recogonizing it. What do i do next? Use a boot disk?

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This is a known problem with HP computers. There are BIOS updates that will fix this if you can get HP to investigate. The only way to fix this is to simply unplug the webcam and then plug it in after the boot up.

Posted on Feb 07, 2012

  • Virgil Wolter Feb 07, 2012

    Am having the same problem with a Compaq computer and cannot get HP to fix this.

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1 Answer

My microsoft lifecam vx-3000 is connected to the computer and I have changed usb ports several times, but it almost always says "There is no camera connected to this computer" when I start the program. ...


Remove the entire USB layer from Device Manager... Right Click on the USB, & Uninstall all delete all drivers from here, then when you are done, Reboot. At startup next time it will NOW self-install the USB, layer again. But before you plug it in. Install the drivers and any software from the disc that came with the camera, FIRST. now Reboot. At next start up when at desktop, NOW plug in your device, to the USB port, and it should be detected, and it will install any drivers it needs, it should now "show up" in device manager. If not, chances are it is faulty.Get a program Amcap2 this is a great program to test with.

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Usualy you have to install drivers first and than connect it to USB port. If this solution won't work for you tell me and I'll be glad to help you.

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the camera has a built in microphone,so after a proper installation you should have the video and mic funtioning.
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Normal 0 Probably has corrupt driver.
Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
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Normal 0 Probably has corrupt driver.
Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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