Question about Toyotomi TADT38J Air Conditioner

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I have the toyotomi TAD-T38J portable air conditioner. It shuts off after 2 minutes after I turn it on with the remote. I have turned the timer off and it still does the same thing. I have tried turning it on with the emergency on/off switch on the front panel of the unit, and it still shuts off after 2 minutes. The screen light around the emergency on/off switch on the front flashes in blue when this happens. (Not the small led light). I have checked the water tank, and it is empty, and I have cleaned the air filter also. I spoke with the service guy from toyotomi, and he said to turn the unit on with the remote, then turn it off, unplug the unit, take the batteries out of the remote and leave them out so the remote does not work, and turn it back on using the on/off switch on the front. This still does not work. Can someone please help me??

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  • marlena2023 Oct 08, 2010

    Yes, they said I would have to ship it to Conneticut.....I'm in Texas and that it would be about 6 weeks before I get it back. It ran out of warranty a few months ago. Do you think an appliance repair shop could help with this? I've called a few places in town and they don't even know what I'm talking about when it comes to portable ac's......only window units.

  • marlena2023 Oct 08, 2010

    I bought it with a debit I'm sol for the extended warranty. My zip code is 78414. i really appreciate all of your help!! Thank you!



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That means you have some fairly major hardware failure inside the machine. The control board is my suspicion for sure, it definitely sounds like that is having electrical failure.. Have you called back the Toyotomi service person / people after you confirmed that their suggestion made no difference? This unit is definitely going to need in person service.


Posted on Oct 08, 2010

  • Tim Grayson
    Tim Grayson Oct 08, 2010

    Hmm I can check, but your best bet is honestly to have it sent away. These units are very specialized and more delicate internally than what the people in your area probably know about. What is your zip code and I can check? Agh that's too bad it just ran out of warranty :(, I hate it when that happens. If you happened to purchase the unit with a major credit card (not
    a debit card) there is a good chance it may still be under the free
    extended warranty most credit cards place on electronics. Please
    contact your credit card company to inquire if they do this, and they
    will be able to file the claim and get you a refund for the machine. Just something to keep in mind.


  • Tim Grayson
    Tim Grayson Oct 08, 2010

    Agh, you were correct originally, only AC Delco and other major brand new places anywhere near you for hundreds of miles :(. I'm so sorry about that.




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