Question about HP Hewlett Packard Pavilion DV9500T 17" NOTEBOOK LAPTOP PC

1 Answer

YES, I HAVE A HP COMPAQUE NC6000,WITH INTEL PENTIUM INSIDE. I HAVE LOST MY WEBROOT AND I'VE COME UP WITH MANY VIRUSES IN MY COMPUTER. THE SECURITY TOOL SAYS I HAVE WORMS,TROJANS,MALWARE AND PEOPLE TRYING TO STEAL MY INFORMATION FROM MY COMPUTER. I CANNOT REINSTALL MY WEBROOT OR EVEN DELETE AND REINSTALL MY WINDOWS XP BECAUSE THE SECURITY TOOL BLOCKS MY DOWNLOADS. PLEASE PLEASE HELP ME. I NEED TO GET RID OF THESE VIRUSES QUICK. PLEASE TELL ME WHAT I CAN DO. PLEASE RESPOND QUICK. THANK YOU VICKIE STOUGH

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  • HP Master
  • 44,284 Answers

What is the security program you have installed
it should have a scan section that you can order up a deep scan ( can take up to 6 hours ) that will isolate all malicious programs and allow you to delete or fix problems
if you have a good back up of all of your files and folders , reformat the hard drive as everything is on the hard drive
time to up grade to win 7 anyway as there are security fixes that are no longer suitable for the win xp os
microsoft stopped supporting win xp around 2 years ago so if you have been relying on win security it is well out of date

Posted on May 18, 2017

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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worldvet
  • 859 Answers

SOURCE: Compaq NC6000 would boot up once in a while, would die after a few minutes......

Hello,

As to whether this is worth fixing. Yes.

I found replacements on Ebay running in the 3-4 hundred dollar range. To replace it not is up to you and what you want your laptop to do for you in the next three years. For example, do you want to play games that require a heavy setup such as first person shooters or role playing games. If your gaming habits are limited to playing virtual casino games or card games your safe with what you have now.

I'm asked all the time at this time of year what to get college bound kids for a laptop and I recommend a particular laptop that runs in the 5-7 hundred dollar range. This will have built in wireless and bluetooth and can handle office applications.

To troubleshoot your overheat intuition do this. At the right rear of your laptop, where the CPUs are almost always located is a set of venting vanes or you can call it an exhaust port. Boot up your laptop and press F10 or F2 which ever is shown on screen to access the laptop setup screens. Place your hand at the exhaust port see if you can fee air coming out immediately or after its been running for a minute or so.

Let me know if you do or do not feel air coming out.

The exhaust fan is easy to replace for we techs who have experience in laptops as the laptop needs to be disassembled. Some techs have never done this but most of us have and there are really good reasons to choose a local tech who has done this. Ask friends or neighbors and even your chamber of commerce for referrals. Of course, there are the yellow pages, but that can be hit or mis. Which ever you choose go to bbbonline.org and run a check on the business name. You can contact your city or county business office and ask for business licensing and find out what the business name is actually licensed under. These people at licensing do not collect information on who is and who isn't any good. On our home page here there is a search box to find a repair shop based on your zip code.

But doing this yourself will depend on several things. Do you or have you done your own car engine repairs. Dishwasher repair, vacuum repairs. You get my drift on this. If your a true handy man you could do this and I or another top laptop tech can talk you through this. It involves removing your keyboard and wrist rest by removing screws accessed from the bottom. After this you will see the guts on your machine. The exhaust fan is held down by two or three screws and has a power plug you disconnect from the main circuit board. The part itself is cheap enough.

So, if your uneasy removing the keyboard and rest from your laptp and listening to the large cracks as the locking tabs release you'll be okay. There are other dos and donts that are quite important so don't assume this is all you have to do. Mistakes happen as well as accidents so don't ever just dive into a PC or laptop unless you've had one to one training.

Again, check the exhaust port once you get your laptop into the bios setup screens with the F10 or F2 key and let me know. Because if this is fine you have a much bigger problem... money wise.

Regards,
Worldvet

Posted on Jun 22, 2008

  • 42 Answers

SOURCE: Cannot reinstall Windows on my Hp Compaq nc6000

I know I just had the same problem today...when getting into the bios...try using a "multi-bay" boot and have the cd booted first then the hd...That's the only way mine worked to "trick" the system to boot from the cd...it took a few times of stalling after that but with frustration and regathering with patience, it finally worked...you might have problems with the devices not being recognized after it does load unless you have an easy driver set to install from cd...otherwise you might have to manually install them to make them operate correctly. *hint: using the device manager to see any '?s' and reinstall drivers helped me*

Posted on Apr 09, 2009

  • 5 Answers

SOURCE: Troj/Rustok-N virus!

Download HiJack This. Yes it will download but you may have to click on Cached Page or risk a redirect. Run HiJack This (as an administrator in Vista) scan only and check-off all boxes for entries starting with 017 - HKLM then click fix. Run it again to make sure they're gone. Now download Avenger and unzip to your desktop. Run Avenger, leave the script box empty and check both Scan for Rootkit & Disable Rootkits found. Click Execute. Your computer will reboot and you'll see a log of what happened. DONE. download all your definitions and run all the **** you want.

Posted on Apr 23, 2009

  • 102 Answers

SOURCE: HP pavillion DV6500 CD/DVD RW not responding

Turn off the Notebook remve all the peripherials, Remove battery and disconnect AC Adapter and then press and hold down power button for thirty seconds.
After 30 Seconds connect Battery and Power supply as soon as you tun on the Notebook keep on hitting F10 Notebook will show BIOS then F9 Notebook will show Load Set-up Default than Hit yes and Hit F10 again it will show save Exit and chnages now that show Fix the Problem
If not than use Philip Screw Driver take out optical drive and put it back in Reinstall CD/DVD Drive drivers using Device Manager .

Thanks and Regards
Neeraj Sharma
HP and Compaq Notebooks Expert

Posted on Oct 10, 2009

parrotheadpc
  • 2600 Answers

SOURCE: computer shuts off in safe mode when trying to run scan

You are still infected. You need another computer to download the program to and then put it on a flash drive, then install the program on the infected computer with the flash drive and run it. Click on the link below for the program I use. You did not tell us what you already tried, but this program is good for disinfecting 95% of the nastyies out there. Intsll and let the program update. Run the quick scan only and when the scan is complete it will ask you to click on the "show results" button, do so and it will list all the infections on your system. Click on the "remove Selected" button, this will either delete, fix or quarentine the affected files.

http://www.filehippo.com/download_malwarebytes_anti_malware/

Posted on Jan 28, 2010

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Webroot and spysweeper 2011 no longer puts cookies into quarentee section


I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 7.0.11.21. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!

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Is a Hp intel pentium e5800 s5-1014 a dual core processor ?


Yes it is.............. Intel Pentium E5800 Figure 2: Intel Pentium Dual-Core logo
  • Operating speed: Up to 3.2 GHz
  • Number of cores: 2
  • Socket: 775
  • Bus speed: 800 MHz


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

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Won't scan after 30 to 45 minutes.The computer will not complete the scan for virus sweep;the computer freezes.


If you can, I would download MalwareBytes (It's free) update it first, then run it. If it finds problems (usually indicated in red) remove the problems. Reboot and then try your Webroot again. Note that any Anti-Virus program will not work well unless it is regularly updated. this is because new viruses / malware come out with great frequency.

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My internet is running slower.


Yes. Symantec security slows down the system a great deal.

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Configure my computer


Hi moussadail,

Your going to have to give us more to go on that Intel inside pent 3 1000 mhz. All you've given us is the cpus info, list motherboard, computer brand, make model, memory type, hard drive, etc. Otherwise, were just as lost as you.

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1 Answer

SOLVE PROBLAM


Hello there:
please try these links and see if they will help you.
hopefully you have the genuine product

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Sep 15, 2009 | Webroot Spy Sweeper (spysweeper) for PC

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Where and what (sim card only, wireless card+sim card ??) to put into an hp nc6000 laptop to have benefit of what is yet inside (or supposed to be inside like the antennas ) and access to internet ,...


A wireless card should be already be in that system. There is no SIM card. According to HP's specifications, your laptop should have one of the following wireless devices integrated into the laptop:


The HP nc6000 notebook supports a broad range of secure, integrated wireless LAN options featuring support for the latest industry standards. Integrated Bluetooth is also an option and can be combined with any one of the supported wireless LAN options. All integrated wireless LAN options Wi-Fi certified
Cisco Compatible Extensions support
Wired Equivalent Privacy (WEP) support up to 128-bit keys
Wi-Fi Protected Access (WPA) support
802.1x standards support including EAP-TLS, Protected
EAP (PEAP) and Cisco-EAP (LEAP)
Dual antennas integrated in the display enclosure HP W500 802.11a/b/g Integrated support for 802.11a, b and g
Up to 54mbps throughput performance
Advanced Encryption Standard (AES) support Intel PRO/Wireless 2100 802.11b wireless LAN Intel® Centrino™ mobile technology
Integrated support for 802.11b
Up to 11mbps throughput performance Intel PRO/Wireless 2200 802.11 b/g wireless LAN Intel® Centrino™ mobile technology
Integrated support for 802.11b and g
Up to 11mbps throughput performance Integrated Bluetooth Designed to the Bluetooth v1.1 specification
The full information is here:
http://h18000.www1.hp.com/products/quickspecs/11794_na/11794_na.HTML

If everything is working properly, all you have to do is find your local Starbucks or other WiFi hotspot and connect.

Mar 09, 2009 | HP Compaq nc6000 Notebook

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