Question about Samsung Office Equipment & Supplies
Don't know what type of printer you have since you did not supply that info. But it sounds like the magenta or red ink/toner is not working on your machine. Since purple is made from using blue and red. Since you are only getting a cyan or blue color, the printer is not outputing the red. Check the red toner/ink cartridge to see if it is empty. Hope this helps.
Posted on Oct 08, 2010
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Posted on Jan 02, 2017
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