Question about Kenmore 98702 Stacked Washer/Dryer

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The dryer works, makes noise

Hello! Thanks for being here!!! When I turn the dryer on, it rotates, but makes a weird noise. When I open the door, it stops, but it sounds like there is another barrel around the barrel I can see that doesn't stop.

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YOU HAVE ONE OF TWO THINGS GOING ON EITHER THE IS DEBRIS STUCK IN THE BLOWER AND/OR IN THE DRUM FELT OR YOU HAVE A DRUM ROLLER HAS FAILED AND HAS A FLAT SPOT ON IT USING YOUR MODEL NO# GO TO WWW.SERVICEMATTERS.COM AND PULL UP THE JOB AID MANUAL TO ET INTO THE MACHINE

Posted on May 29, 2008

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Posted on Jan 02, 2017

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1 Answer

Dryer makes a buzzing noise when I turn it on but it doesn't come on, just buzzes.


Open the dryer door and slowly rotate the dryer drum in a counterclockwise (CCW) direction. Rotate the drum 2-3 revolutions and then shut the door and see if it will start. If it continues to just hum and not start could indicate a voltage issue, motor issue or a friction issue. Open the door again and locate the door switch plunger in the upper or lower corner on the hinge side of the drum opening. Hold the plunger in while someone begins rotating the drum counterclockwise. While turning the drum counter clockwise and holding the door switch plunger inwards press the start button. If it starts, there is likely a friction problem or motor problem.
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I have a speed queen dryer and all it does is hums and instantly has a burning/hot smell. Any help would be great, thanks.


Hello James,
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1 Answer

My dryer keeps shutting off after about 10-15 mins. It starts make a noise likes it's slowing down just before it shuts off. If I try to push the knob back in to restart. It will make a buzzing noise. If I...


Open the dryer door and slowly rotate the dryer drum in a counterclockwise (CCW) direction. Rotate the drum 2-3 revolutions and then shut the door and see if it will start. If it continues to just hum and not start could indicate a voltage issue, motor issue or a friction issue. Open the door again and locate the door switch plunger in the upper or lower corner on the hinge side of the drum opening. Hold the plunger in while someone begins rotating the drum counterclockwise. While turning the drum counter clockwise and holding the door switch plunger inwards press the start button. If it starts, there is likely a friction problem or motor problem.

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1 Answer

The dyrer will not turn on. The dryer makes a humming noise but will not turn on.


Open the dryer door and slowly rotate the dryer drum in a counterclockwise (CCW) direction. Rotate the drum 2-3 revolutions and then shut the door and see if it will start. If it continues to just hum and not start could indicate a voltage issue, motor issue or a friction issue. Open the door again and locate the door switch plunger in the upper or lower corner on the hinge side of the drum opening. Hold the plunger in while someone begins rotating the drum counterclockwise. While turning the drum counter clockwise and holding the door switch plunger inwards press the start button. If it starts, there is likely a friction problem or motor problem. Also, check the blower on the dryer to see if a article of clothing may have gotten stuck there and preventing the motor from running.

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1 Answer

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1 Answer

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1 Answer

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1 Answer

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I had this problem and the cause was a loose screw holding on one of the "paddles" inside the drum. I removed the door, front panel, lifted the top, manually rotated the drum until I saw the screw head which had worked loose and was slapping the side of the dryer. A quick tighten of the screw and the noise was gone.

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