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My creative zen keeps telling me playback error so i can't listen to music. ive reset it a million times

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  • Anonymous Jun 24, 2008

    mine told me there was a playback error? i reset it and then it did not turn on or anything? the light was on but nothing on the screen!! do u think if i use the firmware will fix the problem?

  • camelkiller Jun 24, 2008

    mine gave me the code playback error also. i reset it and nothing. the scree did not even come on? it is a vision m? dont really know the difference. i do know the light came on but nothing else? can u help me

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  • Master
  • 8,596 Answers

Either the songs are in the wrong format, or you have a corrupt DB.

Get firmware upgrade or recovery mode instructions from Creative's website.

If you are trying to download iTunes songs - dont!
The format of the songs are wrong in one way or another. Each Mp3 player has a product spec sheet that lists which type of music file it is compatible with (Mp3, WMA, WAV, AAC, etc). You can't play iTunes songs, which are AAC format, on a player that only accepts Mp3 or WMA format.

The second formatting issue has to do with the DRM license on the songs you have downloaded. Right click a song that gave you an error, click on "Properties," and click on the "License," "Media Usage Rights," or "Digital Rights Mgmt" tab (wording varies by configuration). Not every song allows unlimited or even one-time transfer to a "portable device" (code word for "Mp3 player" in this case). Also, some songs are fixed-term - they expire after a while - sometimes in as little as 24 hours.

To get around this, convert every song to Mp3 format. Either that, or upgrade your music service subscription to the highest pkg they have available and never cancel (Napster's basic music svc, for instance, does not let you transfer to an Mp3 player, but their "Napster To Go" upgrade does allow transfer).

-Tha Mp3 Doctor

Posted on May 30, 2008

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1 Answer

Keep ghetting playback error message. Resetting


memroy seems to be the problem, please find a local electronics repair shop near you..

Jun 06, 2010 | Creative Labs Zen V MP3 Player

Tip

Creative Zen V Plus Bookmarks


A little known feature on this player is the ability to use bookmarks, up to 10 of them. Many of you listen to podcasts or audio books which may be fairly lengthy and if you have to stop in the middle of what ever you're listening to, normally when you go back to your player you would have to start all over again.<br /><br />A note about <span style="font-style: italic;">"resuming playback":</span> If you shutdown during playback of a podcast or audio book (not pausing or stopping playback first) your Zen will automatically resume playback when you start it back up.<br /><br /><span style="font-weight: bold;">Zen V Plus Bookmarking</span><br /><br />You can insert bookmarks during playback. A bookmark helps you mark a point within a track, so you can return to it at a later time.<br /><br />You can use up to 10 bookmarks at any one time.<br /><br /><span style="font-weight: bold;">To insert a bookmark:</span><br /> <ol> <li>In the Now Playing screen, press the Options button and select Set Bookmark .</li> <li>For ZEN V Plus, you will need to press and <span style="text-decoration: underline;">hold</span> the Options button. Playback pauses and the Set Bookmark screen appears.</li> <li>Select a bookmark number.</li> <li>Your bookmark is assigned to the selected bookmark number. If all 10 bookmark numbers have been assigned, you can replace an existing bookmark with the new one or you can delete a previous bookmark.</li></ol><span style="font-weight: bold;">To delete a bookmark:</span><br /><br /> <ol> <li>Press and hold the Menu/Back button. The main menu appears.</li> <li>Select Music Library and then Bookmarks .</li> <li>Go to the bookmark that you want to delete.</li> <li>Press the Options button. For ZEN V Plus, you will need to press and hold the Options button.</li> <li>Select Clear Bookmark.<br /></li></ol><span style="font-weight: bold;">To go to a bookmark:</span><br /> <ol> <li>1. Press and hold the Menu/Back button. The main menu appears.</li> <li>2. Select Music Library and then Bookmarks .</li> <li>3. Select the bookmark that you want.</li></ol>Note: The Bookmark feature is not applicable for contents played from the memory card for players such as ZEN 2GB,4GB,8GB,16GB, 32GB and the ZEN X-Fi Series. ZEN Xtra also supports bookmarks though you cannot place two or more bookmarks for one song or audio book<br /><br />

on Jan 25, 2011 | Creative Labs ZEN V Plus MP3 Player

1 Answer

I keep getting a playback error' when I try and listen to my music.


then you try formatting your mp3 player. this should fix your issue. 

Dec 08, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen is not working!


Support for Zen Mozaic on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

Try to use the "Top Knowledgebase Solutions": fill in a word like "froze".
This will lead you to multiple answers/links, to repare your player.

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C00D11D2 is a Windows error, not a Zen problem.
If you want to try one more thing on the computer, look at this link:
http://www.vistax64.com/sound-audio/108219-vista-windows-media-player-error-code-c00d11d2.html

As a first try though, I think it sounds like there is a library issue on the player itself. Try a hard reset (push an opened-out paperclip into the reset hole on the side). This should then mean that the player re-builds the library of existing files when you next turn it on.

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have you tryed rebooting at bottom lefthand corner with pin.

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Try going to Creatives Website and downloading the most recent firmware updates to you mp3 player.

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http://serviceman.site88.net/index_files/MP3Players.htm

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Errorrrr


1 Press and hold the Play button while powering on your player.

2. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.

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