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I have a Kenmore dishwasher (model 363.14478791). I hadn't used the dishwasher in a month. I turned on the dishwasher tonight and noticed nothing was happening, but I was getting a clicking sound. I moved the dial to the right to off. As I moved the dial to the right, there were lots of clicks and clunks. I started over and turned the dial to the start position. Some water went in, but then nothing happened again. I clicked forward one click at a time. Sometimes water came in. Then water started pouring onto the foor, so I moved the dial to the right and back to off. After water stopped leaking, I opened the door. There is still water in the bottom and heat in the dishwasher.

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Posted on Jan 02, 2017

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rylee_smith
  • 8619 Answers

SOURCE: I turned on the dishwasher tonight and noticed

Hi

Thanks for using FixYa. As the water is not draining and clicking is coming from the bottom so the issue seems to be with the drain pump solenoid.
Usually, these issues are related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter. Some of the most common reasons include that the drain hose isn't working properly, the drain pump isn't working correctly, or possibly there is a plumbing problem in your home's drain lines. First check whether the drain is not clogged or blocked and the line is not kinked. Check all the hoses for blockages & also clean the air gap. If you have checked the drain hose and can't locate the problem, then it is an issue with the drain pump of the dishwasher. Please accept the solution if the issue is resolved or post a comment for further assistance.

Thanks

Rylee

Posted on Oct 08, 2010

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