Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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I have a western digital blinking blue light and it is not working. Help?

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  • 101 Answers

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Posted on Oct 08, 2010

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6 Suggested Answers

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Posted on Jan 02, 2017

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bob_computer
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SOURCE: a WESTERN dIGITAL eXTERRNAL HARD DRIVE FELL FROM

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section

Posted on Oct 02, 2009

  • 1 Answer

SOURCE: Western Digital External Hard Drive Won't Boot Up

Take it our of the external encasing and plug it in directly to your motherboard. This has worked for me in the past. I just had my second wd external harddrive crash so now I will do the same process all over again.

Posted on Nov 18, 2009

rsutton45
  • 3 Answers

SOURCE: no blue light or connection

i had the same problem & got an error message. was told that if you use a "power strip" some times the mybook will not get enough "pure" power and that it needs it's own supply. have been using a different outlet and so far it seems to be working

Posted on Jan 02, 2009

SOURCE: we purchase western digital 500 gb hdd when pc is

The blinking of the lights is just the indication that data is being accessed.

Posted on Mar 19, 2010

  • 320 Answers

SOURCE: I have a Western digital WD4000 external HD. When

here is something you can try go to seagate.com use this link thier hard drive utilites downloads are free and do seagate and western digital hdds i use this utility in my repair facility.
http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=SeaTools&vgnextoid=720bd20cacdec010VgnVCM100000dd04090aRCRD

copy and paiste this link into your browser if it failes to load
seatools for windows will be the first down load on this page. you can make a bootable cd that will allow you to check virtually any drive including usb drives for both seagate an westerndigital drives

Posted on Aug 31, 2010

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The blinking of the lights is just the indication that data is being accessed.

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My Western Digital 500GB USB has stopped working. No blue lights and the green light on the power supply is intermittantly flashing.


Hello,

What model Western Digital USB drive do you have? The problem is the power supply is bad, the flashing light is it trying to power up and failing so it tries again. If you et me know what model I should be able to help more.

Buddy
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My computer stopped recognizing My Book 320Gb. The blue light is out. When I connect it to a different USB port, the blue light blinks three times and repeats that pattern two more times. Then the light...


Do you hear the motor on the drive?It could be a firmware issue.your best bet is to call western digital if you are still under warranty,there website should have software which will enable you to test the drive or download any available firmware.
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Western Digital External Hard Drive Won't Boot Up


Take it our of the external encasing and plug it in directly to your motherboard. This has worked for me in the past. I just had my second wd external harddrive crash so now I will do the same process all over again.

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No blue light or connection


i had the same problem & got an error message. was told that if you use a "power strip" some times the mybook will not get enough "pure" power and that it needs it's own supply. have been using a different outlet and so far it seems to be working

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Western DIgital 500 GB litght flashes but not working


I discovered that the wrong power adapter was plugged into the Western Digital My Book which is why it was blinking two times a second and fried it. Plugged in a 24v instead of the 12vThe tech support person at Western Digital ignored the information of the blinking light. I fixed the hard drive issue by removing the cover (no easy task) and installing it as a slave drive on my computer. I am backing up that hard drive using another Western Digital My Book.

I would suggest to anyone who has the problem of frying their Western Digital hard drive to make it a secondary drive on your computer. My item was under warranty, but all they would have done is replace the product and not recovered the data. They gave me references on whom to send the problem hard drive to.

There are a couple of videos on youtube showing how to remove the cover. I wound up using credit cards and a DVD to pry it apart. I was fearful that a screwdriver could create noticeable tampering.

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MyBook's power light is blinking, but not showing up on my Mac's desktop


Data recovery usually will cost about 2000 - 3500. i may be able to help as long as the platters aren't physically damaged. Send me the drive at your cost. I will pull all data and return data on burned dvds I keep the drive. If i can't retrieve data then i will return drive to you at my cost. jprusso@yahoo.com

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