Question about Lexmark X5150 All-In-One InkJet Printer

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My Lexmark x5100 keeps giving error code 0502

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After months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.

The Lexmark support site will let you power off, remove the power cord for 30 seconds, take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.

Clean it with a paper towel. The towel will be black from ink residue, but you will be able to print again.

Posted on Mar 09, 2011

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My Lexmark X6170 won't print or partially prints e-mail. Also it won't copy in black but will copy in color? When this happens I get the 0502 error message. Any idea as to what is wrong and how to...


The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine and resolve the problem. Thanks.

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Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.

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Printer error 0502


The 0502 error code could be caused by an unseated encoder strip or a faulty cartridge. Please refer to this article Error 0502 on the Lexmark X5130/X5150/X5190 Pro LCD Display for the troubleshooting steps. Let me know if you need further assistance. You can also contact Lexmark technical support for additional assistance. Thanks.

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Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

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Check this out for the error. The trick here is to make sure the bar is cleaned and lubricated with furniture polish or cooking oil.

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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The error is caused by either the cartridges or the encoder strip. Here's a link to the Lexmark website to guide you on what to do. Just click on this link: http://bit.ly/affECc .

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Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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1 Answer

Hardware error 0502


The encoder strip may have gone out of range of the sensor, or it might be dirty.
  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark X5100/X6100 Series.
  3. Leave the power cable disconnected for 30 seconds.
  4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
  5. Take out both cartridges.
  6. Place an index finger on the encoder strip on either side of the cartridge carrier.
  7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
  8. Lightly press the strip first to the rear and then forward, if necessary.
  9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
  10. Reconnect the power cable and switch the printer on again.
  11. Try to print....
Good luck...

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