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When I try to scan I just get the message that I have no scan options. I haven't used this before and would love to be able to use. HP Officejet 5610xi All in one Thanks

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Hi,

HP Officejet 5610 All-In-One:


Manuals
URL: http://h10025.www1.hp.com/ewfrf/wc/manua...

Software and Drivers - Pick you Operating System and Download what you need.
URL: http://h10025.www1.hp.com/ewfrf/wc/softw...

I Hope this Helps! Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Oct 08, 2010

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The scanner dont work in my HP officejet 5610 all in one


This is a known issue with HP printers. Do not worry, if you get this message that the scanning software could not be found the please go to the link
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us

Select the Operating System.
From the list select. ... HP Full Feature Software and Drivers

Then scroll down to the 3rd option......
Click on Download only >> Save the file to the desktop.
Start installation and make sure that the Printer is not connected using the USB cable to the computer.

While installing, you will get the option to connect the printer. Do not connect the printer.
Select the option "I will connect it later". Go next the installation will be complete.

After the installation is complete...leave the CD inside the computer.

Connect the computer and the printer.
It will show you the configuration window.
Wait until you see the "Start using the device" option.
Click on "Start using the device".
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If it is succesfull. Try scanning using the Solution center.
If it is succesfull, you can now scan using the printer as well.

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