I have an HP Laserjet 4si. I have a large job that doesn't need to print (1000 pages). It is already out of the print queue in the software (PAC). It is now in the buffer. No matter what I do to kill it, it keeps coming back. I have turned it off, unplugged it, do a cold boot, a reset, change something in set up and did a cold boot to accept the change. Also, the font and orientation is all messed up. HELP! I do not have a "cance" button on the panel.
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The problem is usually caused by printing a PDF file with fonts/page size/ page formating errors which will cause the printer to display the 49.3048 error. The only way to use the printer is to POR or recycle the power and delete the print job from the server or spooling device and cancel it on the printer before the offending command is issued to the printer again. You can try updating the firmware to the latest version 46.140.5 from the HP website. MIke L.
If you can do the following and email me the output I should be able to help you.
Print the event log
The printer’s internal event log stores the last 20 errors and can be printed at any time. To print the
1 Press MENU until INFORMATION MENU appears.
2 Press ITEM until PRINT EVENT LOG appears.
3 Press SELECT to print the event log.
Time to clear some space on your hard drive. That's where virtual memory is paged to and from. Delete some files you don't need, and run defrag. Then your operating system will have more room to buffer the pages to the printer.
This pdf might be useful, it will show you how to change the rollers. Hope this helps and let us know if you need further assistance. if the pdf does not open you can find it at this link, it will be the very first link which will open the pdf.
When I've worked on printers with this problem in the past it usually comes from the high voltage power supply going bad. There is also a low voltage power supply that runs everything except the actual printing so your printer will still operate without any errors but the print quality will go bad. The high voltage power supply is located under the bottom of the printer and it's too hard to replace. I can't advertise for any place on this site, but if you type in the part that you need into a search engine and look for parts on everyone's favorite bidding web site you should find the parts you need. Good luck.