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Hello, I have Fujitsu ScanSnap s 1500M scanner at home When i push scan blue light i does not pull papers and scan it What is wrong??? Can you please guide me ? Thanks Leena Shah

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Hi,

Try to scan by using the quick menu as I described below:
Check for the ScanSnap Manager icon on the taskbar.

Hello, I have Fujitsu ScanSnap - 5d5f1b3.jpg Right click the mouse button over that ScanSnap Manager icon.
Select "Scan Button Settings" from the Right-Click Menu.


2344c41.jpg Select the "Use Quick Menu" check box (it must be checked).

Load the document in the ScanSnap which you want to scan.
Pres the "scan" button on the ScanSnap.
Click the "Scan to folder" icon in the quick menu when scanning is compleHello, I have Fujitsu ScanSnap - b9aa3b1.jpg>

b9aa3b1.jpg

d99daf5.jpg
Check the scanned image in the "Scan to Folder" dialog box.
By clicking save buton, save the scanned data in a specified folder which you select chancing the filename as you want.
Hope this helps.



Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Oct 08, 2010

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Machine will not scan, blue light only blinks.


I have had this problem before also. What I ended up doing was shutting down my computer, turning on the scanner opening it all up so you can load it and ensure it is hooked up to the computer, restart the computer, open the program itself but then scan by pushing the flashing button on the machine, not using the program. I am not sure if yours will work this way or not but good luck.

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This is a known problem with Fujitsu ScanSnaps. Some units experience the "blue button of death" meaning they no longer respond to waking the driver up when you press the blue button. Customer service is aware of the problem and if you are under warranty you should be able to get a new unit.

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The blue flashing like generally means that the scanner is doing a scanning operation.

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Everytime i try to scan any document using my Fujitsu ScanSnap S510, the blue light on the front-right side of the device blinks 3 or 4 times and nothing else happens (the document, therefore, is NOT...


I had a similar problem. All I did was unplug the USB cable from the scanner and reattach it. Sometimes I would have to close scansnap (blue "S" icon in the sys tray at the bottom right), and then power on the scanner.

Nov 28, 2011 | Fujitsu ScanSnap S510

1 Answer

My ScanSnap has worked flawlessly for years. I just tried to scan and got the following message: undefined error occurred.(0xffffdcf7) Won't scan. Tried to reboot - no luck. Let me know...


The same thing happened to me. In a nutshell, you have to install new drivers. Have you recently upgraded your system to SnowLeopard or Lion? I did, and that's what went wrong.

To do:
1. Make sure you have the latest ScanSnap manager: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html
Install that.
2. Get the Lion update: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Install that.
3. Open the new ScanSnap Manager (v 2.2). Delete the old one from your dock, so you don't get confused.
4. Scan away.

Aug 06, 2011 | Fujitsu ScanSnap S510

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My scanner keeps flashing and not pulling the paper through, I cannot seem to figure out why it will not scan. It does this quite often, what is the problem that is causing this? Scansnap S1500


Go to msconfig or if you have a registry cleaner, go to the startup menu. Disable and ssmgr (scansnap manager in pfu). Reboot. Open the ScanSnap 1500 and then start the ScanSnap manager. The scanner is now ready to scan.

Jan 26, 2011 | Fujitsu ScanSnap Manager

1 Answer

Scanner will not pull the paper all the way through & scan. Scanner says not valid folder to save image is selected . Set the save folder for the scanned image data. I don't know what to do


Hi,

Try to scan by using the quick menu as I described below:
Check for the ScanSnap Manager icon on the taskbar.

5d5f1b3.jpg Right click the mouse button over that ScanSnap Manager icon.
Select “Scan Button Settings” from the Right-Click Menu.


2344c41.jpg Select the “Use Quick Menu” check box (it must be checked).

1ffaa93.jpg
Load the document in the ScanSnap which you want to scan.
Pres the “scan” button on the ScanSnap.
Click the “Scan to folder” icon in the quick menu when scanning is completed.

b9aa3b1.jpg
The “Scan to Folder” dialog box appears.

d99daf5.jpg
Check the scanned image in the “Scan to Folder” dialog box.
By clicking save buton, save the scanned data in a specified folder which you select chancing the filename as you want.
Hope this helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

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My Fujitsu ScanSnap S510 only flashes 5 blue lights


I got off the phone with Fujitsu and i was told you need to make sure that the ScanSnap Icon is in the system tray without a Red Line cross through it, so if it is not in your system tray start the snap scan program, if it's disabled re-enable it and you should be good.

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Cannot Scan, already tried unlugging power/USB (blue light is on)


I'm going through the same problem. You will have to uninstall all of the software and go over each step to reinstall it. Follow them exactly. If you do step 4 before step 3, you could end up in this situation. Make sure the Scansnap isnt plugged in while you're reinstalling it.

Also, try other USB ports.

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