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It seems like the door of the soap compartment is not opening until the end of the whole cycle, like after the final rinse, because there is caked on, hardened soap on the bottom of the upturned glass, mug or jar just below the compartment as well as hardened soap still left in the compartment itself.

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  • Dishwashers Master
  • 43,501 Answers

Hi,
The problem could be that the door is not opening properly or it could also be that the heating element is bad and the water is not hot enough to disolve the soap. You will need to try a figure out exactly what the cause is....

There are a number of different ways that dishwashers use to release the soap and you will need to find out which way your dishwasher uses...then find the parts and makethe repair.

If it is the heating element you can also replace the heating element fairly easily and for some dishwashers the control will need to be replaced along with the heating element.

Here are a few tips that I wrote that will give you much more deatial on these two issues...

There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open


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A bad heating element causes many problems in dishwashers...

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heatman101




Posted on Oct 08, 2010

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Posted on Jan 02, 2017

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Most diswashers have a complete cycle that lasts over an hour. The machine fills with about 1.5-2 quarts of water, rinses the dishes for a few minutes, then empties the water, then fills again with new water and rinses for a few more minutes, then empties. This is to get a good bit of the looser gunk off the dishes, and to soften up any other stuff that has dried on there. Then the machine fills a third time, the soap door pops open, and it washes for a much longer time to hopefully dissolve away pretty much anything left on the dishes. Then it empties, and does a rinse the soap off cycle, and usually a final cycle that rinses again with a little bit of rinse agent to help them dry quickly.

The whole process uses about 2 gallons of water.


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it is probably going to be a grimy door thermostat between the inner and outer panel. its hooked into the back of the soap dispenser. someone would have to take the outer panel off then clean wipe away the caked grime from the thermostat and put it back in its place. if this doesnt fix it then it could be a heat assembly problem or timer problem. in that case you would need an appliance tech out

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Put rinse liquid detergent in dishwasher rinse aid compartment.


I did the same thing with my Maytag dishwasher, several times actually, before realizing I was putting blue dish soap in the rinse aid compartment which then wouldn't empty. Then my Maytag started making ominous noises during the rinse cycle (appliance guy said it was "cavitation" noise).

Appliance guy wanted to replace the whole detergent/rinse aid compartment but since he told me the noise was probably caused by the dish soap stuck in the rinse aid compartment, I decided to try to get rid of it first. Here is the method that worked for me; it took most of a day but saved me parts & labor:

1. Get some white vinegar--I used nearly a quart.
2. Fill the rinse aid compartment to brim with the vinegar (overfill) but don't put cap on
3. Raise the dishwasher door slowly until the vinegar drains into the lower part of the chamber (at least this is how my Maytag worked)
4. Agitate the contents as best you can by rapidly shaking the dishwasher door up & down.
5. I also used a small plastic medicine dropper jammed into small openings on each side of the rinse aid compartment to agitate the vinegar by squeezing air into them.
6. Drain the compartment by closing the dishwasher door (move it to full vertical)--vinegar will drain into the bottom of the dishwasher.
7. Repeat above steps a couple times, then fill again w/vinegar, put the cap on and let it stand for awhile. Then drain and repeat the whole routine several times.
8. Blue-colored vinegar will come out which is a good sign (or whatever color your dish soap was).
9. After awhile, I started pouring generous amts of very hot tap water thru the rinse aid compartment, alternating with white vinegar. (No reason you can't use hot vinegar also.)
10. Eventually, all the blue stuff came out & the see-thru levels of the rinse aid compartment were completely clear/empty.
11. Run the dishwasher (I decided to not put any rinse aid in). I got some overfoaming (from the washed out soap) the first time I ran it which I probably could have remedied by adding more vinegar & possibly salt, but the noises were gone!
I just ran the cleaned out dishwasher a 2nd time & it was back to its quiet self with no overfoaming.

Takes some patience but hey, beats a big repair bill!!

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If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.

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