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When I try to print,with or without a paper, it paperjam, and I cannot use my printer for anything.

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This is a hard one because there isn't information about your model or make.
In the back of the printer there is usually a door. Before you remove it look how it is positioned so you know how to get it back in there.
Once this door is removed you will probably see more paper jammed behind the big black roller. It is often scrunched up accordion style.
SLOWLY pull this paper out. If you can get it in one piece it will avoid having to get tweezers out to do the job in pieces.
Good Luck with this.

Posted on Oct 08, 2010

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Every page i try to print is says i have a paperjam clear the jam and press enter so i clear the jam and press enter nad it prints and then says exactley the same with every page i try to print and there...


First, lift the top of the printer up past the sensor. This usually resets it or try turning it off, waiting a minute or two and then turning it back on. If this doesn't clear it and it the paper doesn't move through the printer straight, there is a small torn bit of paper somewhere that must be removed. Good Luck!

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its a mechanical problem ...
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We got a kyocera fs-5015n used. It won't print just says paperjam. i have followed all the steps in the manual to remove a paperjam and haven't found any paper in the machine.


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
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Jan 02, 2009 | Office Equipment & Supplies

1 Answer

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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1 Answer

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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Please tell us what machine do you really have:
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Did you have a paperjam before getting the error?
This might be due to the paperjam.

Ill try to give you some more help but need more info...

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