Question about Whirlpool GS5SHGXLS Side by Side Refrigerator

1 Answer

Ice maker not getting water

I have a whirlpool side by side with water and ice dispenser in the door. I get water through the door but the ice machine is not producing any ice. I do not think the water line is fozen as I could get a straw up the dispenser without obstruction. What is my next step? Thank you.

not making ice does not try to fill tray w/water I have a whirlpool side by side with water and ice dispenser in the door. I get water through the door but the ice machine is not producing any ice. I had a service person come out and said the valve could be bad and to change it, and leave the refrig off for about eight hours. My question is can I unfreeze the line with a hair dryer without unpluging the refrig for eight hours. And could that be the problem just a freeze line.

thanks

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,122 Answers

PULL THE TUBE BEHIND THE ICEMAKER OUT AND SEE INSIDE IF IT IS FROZEN,IF NOT ALL THAT'S WRONG IS THE WATER INLET VALVE ON LOWER BACK OF FRIG.IS BAD,YOU HAVE A WATER DISPENSER HOSE ON ONE SIDE AND A ICEMAKER HOSE ON THE OTHER,THE ICE MAKER SIDE OF THE VALVE IS BAD,THANKS-MIKE

Posted on May 29, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Water dispenser does not work, ice maker does work. This is a used Whirlpool side by side. I hooked up the water yesterday and the water dispenser worked. Overnight, something went awry and I do not get...


Icemaker is in line with the water and runs from the icemaker threw the door and up to the water valve. So that is why the ice maker is working and the water is not working, most likely the water has frozen inside, And this can be caused by many different reasons, if it has been humid or the door was left open then shut it would cause the moisture in the air to be drawn to the warm water and flash frosted the pipe, try to see if you can defrost the line with a hair dryer. If that does not work post here and I will tell you the next step to try.

Aug 30, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

The in-door water stopped working. The ice maker still gets water, but there is no water coming out of the door dispenser.


You more than likely have a bad water valve. Unfortunately, the water valve is a double valve ,one side services the ice maker,the other side the water dispenser.Even though the ice maker is getting water the whole valve has to be replaced. Hope this helps

Jul 30, 2009 | Whirlpool ED2GHEXN Side by Side...

1 Answer

Ice maker stopped working


sadly you need to turn off the fridge let it dry out with the doors open then turn it back on.

Mar 31, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker will not make ice


the ice maker is not making ice but the water is still working

Jan 29, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

In door ice dispenser does not work but the water dispenser does.


check to make sure there is water or ice in your ice maker tray. If none then problem is usually a water supply issue to the ice maker. Behind the frig are the water supply inlet valves. One is for the water dispenser in the door. THe other is for the ice maker. However when one goes bad they both are replaced as one unit. Also Check position of fingers in ice maker. If not in a vertical position then try to reset the ice maker unit and worse comes to worse, replace it with a new one.

Nov 19, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

3 Answers

Ice maker not getting water


It could be the water valve at rear.check water supply to valve,
if that's ok,you could change valve at rear

Nov 30, 2007 | Whirlpool ED2FHEXN Side by Side...

1 Answer

Water dispenser


the slide switch ice - water may not be making up. the paddle inside the door operates a common microswitch to either dispense ice or operates the water solenoid. check out the selector switch.

Aug 10, 2007 | Whirlpool GS6SHAXLQ 25.5 Cubic Foot Side...

Not finding what you are looking for?
Whirlpool GS5SHGXLS Side by Side Refrigerator Logo

738 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...