Question about Gateway MX6920 Notebook

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Determine if hard drive is bad and if so, a replacement purchase

My laptop is just over 1 year and it boots up to where it states, select F2 or F10 and when you select one of these, nothing happens. The o/s will not load.
I suspect it may need a new hard drive. It came with a 160GB. Do you think the hard drive is the issue? If so, where can I purchase a replacement. I live in Boca Raton, Fl. Thanks.

I could not find my model MX6956 PC Notebook on your list.

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F2 should take you to the BIOS whether the hard drive is bad or not, so if you cannot even get into the BIOS, you have other problems that are preventing the system Posting.

I would suggest that you email Gateway's support as they may be able to give you some options to try.

https://support.gateway.com/support/contact/contact_tech1.shtml

They also have some online self help tutorials available here
http://support.gateway.com/s/tutorials/index/Tutorials.asp?cat=2&CatTitle=PC%20Hardware&subcat=10&SubTitle=Laptops&topic=217&series=2281

Posted on May 29, 2008

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This doesnt sound as if the Hard Drive is faulty, This actually sounds like a System File Corruption, Most Likely you will need to format your Computer and reload the OS, This can be abit tricky if you havent done this before, But its better than Throwing out a Good Hard Drive and Reloading the OS on a New one.

Posted on May 29, 2008

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