No, I do not have call waiting, I only have call answer, which is the anwering service via Bell Canada, but I've always had this service on my phone line, even before I purchased my HP PSC All-In-One, so now what do you suggest??
I am having problems sending and receiving faxes on the same model. When I am sending a fax, it sounds like a normal fax dial and then nothing happens, same thing on the other end when someone is trying to fax me, sounds as if it went through and then nothing. I am going to try your suggestion of trying to call the line from another phone to see if the prob is on the recg or end- thanks Mumatictac
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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go to www.bell.ca
go to support page
lodge complaint via online option
the processbelow might require step one first and a reasonable time frame for resolution by phone company
If you have bell answer that will be the reason not working. Get rid of bell answer and save over a hundred a year and get yourself an answer machine. If you dont have bell answer then check your manual for correct set up.
I can give you a general answer. If the other fax machine is an older model, it probably has a slower baud rate. You probably have an option to slow your machine down. It goes thru a process to setup a tx speed, if it is not satisfied with the clarity of the line, it will timeout, hence your error. I would slow it down in increments until you get a reliable connection. If it only happens to one place, there is a possibility of a compatibility problem, which also can be solved, but would require service modes to do.