No, I do not have call waiting, I only have call answer, which is the anwering service via Bell Canada, but I've always had this service on my phone line, even before I purchased my HP PSC All-In-One, so now what do you suggest??
I am having problems sending and receiving faxes on the same model. When I am sending a fax, it sounds like a normal fax dial and then nothing happens, same thing on the other end when someone is trying to fax me, sounds as if it went through and then nothing. I am going to try your suggestion of trying to call the line from another phone to see if the prob is on the recg or end- thanks Mumatictac
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go to www.bell.ca
go to support page
lodge complaint via online option
the processbelow might require step one first and a reasonable time frame for resolution by phone company
If you have bell answer that will be the reason not working. Get rid of bell answer and save over a hundred a year and get yourself an answer machine. If you dont have bell answer then check your manual for correct set up.
I can give you a general answer. If the other fax machine is an older model, it probably has a slower baud rate. You probably have an option to slow your machine down. It goes thru a process to setup a tx speed, if it is not satisfied with the clarity of the line, it will timeout, hence your error. I would slow it down in increments until you get a reliable connection. If it only happens to one place, there is a possibility of a compatibility problem, which also can be solved, but would require service modes to do.