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I have purchased a split A/C of Samsung from World Vision Electronics, Ambarnath (E) on 27.04.2010. It's flap is not working properly. One of the mechanic, on my complaint came and set right it in the month of May 2010. However, it again stopped closing when the A/C is off. This was again brought to the notice of Samsung service mechanic who visited my house on 24.09.2010. He took away the A/C flap for replacement saying that he will come back with the replacement on 28.09.2010. Till date it has not been replaced. Please look into the matter and do the needful immediadtely. My bill No. is 1732 dated 27.04.2010. Triphi-Deepti Nair.

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P/L FIR IN YOUR NEARST CONSUMER FORAMS

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