Question about ECM Giotto Espresso Machine

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Giotto Premium problem...

My ECM Giotto Premium is about 4 years old... turn it on, power light comes on, but it does not heat up and has a clicking sound that will not stop until I either turn it off or unplug. Not sure the tech at Espresso Parts in Olympia has it figured out yet... says it may be the 'Auto-fill controller'. Also says that ECM was sold, does very little business in the US of late and it's hard to find parts. He's supposed to take a closer look at it later today.... any suggestions as to what this could be and how to remedy it?
Olywagal

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  • Olywagal May 30, 2008

    Well, I just spoke with the repair tech where I originally purchased my Giotto Premium 4 years ago. He knew exactly what the problem was when I described it... power light on, clicking noise (not remedied by a hard boot), water not coming out of the grouphead, not heating up etc. Apparently, this is a common problem, but is not the heating element; it's the relay box costing about $200 from GCM in Italy. (and why did I pay $10 for this professional advise?) Olywagal

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Try to do a hard reset by unplugging the device from the power outlet or take the batteries out and wait for sometime to reconnect.

Posted on May 29, 2008

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Well, I just spoke with the repair tech where I originally purchased my Giotto Premium 4 years ago. He knew exactly what the problem was when I described it... power light on, clicking noise (not remedied by a hard boot), water not coming out of the grouphead, not heating up etc. Apparently, this is a common problem, but is not the heating element; it's the relay box costing about $200 from GCM in Italy. Olywagal

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