Question about Canon PowerShot S2 IS Digital Camera

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Canon PowerShot S2IS Digital Camera

I was taking a ground shot at my daughter's tennis lesson and dropped my Canon PowerShot S2IS Digital Camera about a foot from the ground and now camera will no longer take pictures. When turning camera on the lens moves in and out a bit but seems to be jammed - lens won't go in all the way and sticking out when camera turned off. LCD monitor shows recorded images when toggle turned to green light but when toggle turned to orange light the lens goes back and forth within reduced range four or five times, all the while making shorter movements and ticking sound as it tries to establish operation then stops and LCD monitor flashes and turns black with E18 code showing up in bottom left corner momentarily before camera turns itself off. Any assistance you can offer would be greatly appreciated.

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  • Master
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HI,

You damaged the camera when you dropped it...and there's not much you can do if it's a permanent lens error (E18), other than buying a new camera.

Anyways here are few troubleshooting steps you can try:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in and turn the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras AV cable, and turn the camera on in picture review mode. Have no idea why this would work, except that quite a few people have reported some success with it.

Fix #4: Place the camera flat on its back on the kitchen table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum cleaner.

Now we're entering into the realm of potentially damaging your camera in conducting the fix. Take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. A lot of people have reported success with this method. HOWEVER, there is some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables.

Fix #7: Try forcing the lens. Many people have also reported success with this method. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include pulling, pushing, rotating or twisting on the lens barrel while hitting the power button. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the lens barrel side that has the largest gap. While doing these, listen for a click that indicates that the lens barrel guide pins have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Goodluck,
Please don't forget to rate or accept the solution

Posted on May 29, 2008

  • Priya darshan May 29, 2008

    Please don't forget to rate or accept the solution

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  • Master
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You have jammed the lens motor assembly, possibly broken a tooth or more. The camera attempts to move the lens assembly the full range during its power up check. If it fails, the camera will shutdown to prevent further damage (eg. the motor burning out trying to move the lens). This one will need service.
Dan

Posted on May 29, 2008

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  • Canon Master
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Hi,

Try to remove the battery for an hour, & put it back again..

Let me know..

Posted on May 29, 2008

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