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Service Req c2011 - Epson ACULASER CX11NF All-In-One Printer

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Posted on Jan 02, 2017

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epsinopin
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SOURCE: ADF Jam... Service req c2011

Hello,

Can be a tough one.

1st - Open the ADF & make sure that the 2 little Sensor tabs move freely.

2nd - Lift the ADF & check that the White Plastic Paper Guide is "down in the slot" & not resting on edge of the white flat bed scan pad or overlapping the scan pad.

For some C Error Codes

Check for electrical interference from external devices.
Disconnect the Printer from all devices, and run a test print..


Here are the "c2011 error" fixes per the manufacturer:

Replace the Automatic Document Feeder.
Replace the Scanner.
Replace the Main Board.
-------------------------------------------------
You might try unplugging the ADF & see if you can operate without it.

If you unplug the scanner, the printer might not function.

-------------------------------------------------

Posted on Feb 06, 2009

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Hello,

Can be a tough one.

1st - Open the ADF & make sure that the 2 little Sensor tabs move freely.

2nd - Lift the ADF & check that the White Plastic Paper Guide is "down in the slot" & not resting on edge of the white flat bed scan pad or overlapping the scan pad.

For some C Error Codes

Check for electrical interference from external devices.
Disconnect the Printer from all devices, and run a test print..


Here are the "c2011 error" fixes per the manufacturer:

Replace the Automatic Document Feeder.
Replace the Scanner.
Replace the Main Board.
-------------------------------------------------
You might try unplugging the ADF & see if you can operate without it.

If you unplug the scanner, the printer might not function.

-------------------------------------------------

Jan 27, 2009 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Automatic Document Feeder


Greetings,

Here try this, turn it OFF then locate the cable that is connecting the ADF and the main FLATBED scanner. Disconnect and re-connect it.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
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