Question about Saeco Vienna De Luxe Espresso Machine

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No power to unit

Machine is a year old and has been used infrequently until lately. Suddenly there is no power at the unit. No lights no nothing! I went looking for a reset button or internal fuse but have not yet found one. There is definitely power from the receptacle. Our manual has gone AWOL in one of our moves.

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What kind of machine is it?

Posted on Jul 10, 2008

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Best suggestion at this time is to have an Authorized SAECO Service Center check your machine. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

Posted on Jun 19, 2008

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if you clean your brew unit and coffee lines infrequently you're coffee may taste differently when you do get around to cleaning them.

If you are not happy with the taste, I would receommend the following steps
1. A Good Descale (See our article here for on Descaling your Coffee Machine for details) - This will remove excess mineral build up.
2. Try a Saeco Cleaning Tablet in your brew unit - this will remove excess organic build up (Coffee and Grease)
3. Use only filtered water
4. Rinse your brew unit every time you empty your coffee dreg drawer

That should bring your machine back to optimal coffee making condition. If you are still not happy, try some different coffee blends for a while - a change can be as good as a holiday

Paul from Coffee Shrine
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