I support about 25 3102 phones. We often have a problem of the phone not connecting. I seems that the RJ 45 port just dies or something. Is there any think I can do to fix the RJ 45 ports on these phones? Like soder in a new one?
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I'm sorry for being long on my answer here... The bad thing here is that the CS60 is not a Mitel approved/supported
headset. The only headsets that are approved for Mitel Superset or
Mitel IP telephones are the Plantronics Polaris model.
BUT many other headsets do work with Mitel telephones. Since they are not "supported" by Mitel, you should contact the headset manufacturer for configuration guidance. Some have dip switches, or dials that need to be in certain positions to work with certain telephone models. This can be different from one phone to another.
Plantronics web site and their support people should be able to guide
you to configuring this headset properly for each model phone.
How is the headset and handset connected? It sounds like the CS60 is connected to the handset port of the phone and the handset is connected to the CS60. When you go off hook with the handset, it sends the signal to the CS60 and depending on the switch on the CS60, it will send the signal to either the handset or the headset.
The CS60 is connected to the handset port and the handset is connected to the headset port. To make the headset port work, you must have the CS60 connected to the headset port and the handset connected to the handset port. Set the phone to Headset mode.
It is likely you will find the software at the dualphone support site. But it appears there is some confusion with the model no. The product is branded "Dualphone USB Cordless". It may have been sold as different model nos. in US and Europe like RTX3035, 45 and 55.
Check this site. If you still have the user manual for your original RTX3055 then you can compare with the documentation on this site.
Use an Ethernet cable to connect the network port on a computer (desktop/laptop/notebook) to one of the LAN ports on the router.
Start your computer's web-browser, and connect to the web-server "inside" the router.
Run the "Wireless Network Setup Wizard" to configure your wireless network, i.e., pick an SSID and a password.
Then, configure your telephone to connect to that SSID, and to use the password that you selected.