Question about Kodak EasyShare DX6490 Digital Camera

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My camera keeps saying unrecognized file format when i take a pic. I have a kodak easy share dx6490. Help?

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  • 231 Answers

Dear sir,
the problem is usually caused by virus and sometimes it might be software failure also, which causes some of the menu not to function,the only solution is to flash ur cam software from the nearest kodak service centre..


thank you...take care



Posted on Oct 08, 2010

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Posted on Jan 02, 2017

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Hello Tina, Try to connect the camera directly to the PC using the USB cable and see if this works, if not uninstall the Kodak software and do a full reinstall.
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