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If the received fax's are ok and there is no line; and you only get the line when you make a copy....I assume the people you send to are also getting the black line down the page,?? then the problem is in the optics...favorite is some kind of dirt, glue, or corrector fluid on the glass that the original passes over when you make the copy.
You have not specified why you can't read the right side of copies and I am assuming that the reason is because the 'lines' are covering the text. I can offer a solution to the lines issue.
Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).
To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.
Try cleaning the optics and the charge corona. If you do not have the operators manual which outlines the proceedure, go to www.welcome.solutions.brother.com. The proceedure is in the CLEANING documentation. Make sure the wire cleaner is pushed all the way back to its home position. Otherwise, the white line may return if the cleaner is left in the expoure path. IF THE WHITE LINE APPEARS ON PRINTED PAGES GENERATED BY YOUR COMPUTER, THE WIRE CLEANER IS THE MOST LIKELY CAUSE.. IF THE WHITE LINE APPEARS ON PRINTS THAT WERE SCANNED USING THE BROTHER SCANNER, THE OPTICS MAY BE SMUDGED. LOOK FOR CORRECTION FLUID ON THE GLASS **** (THE NARROW SCAN GLASS). THIS IS THE USUAL CAUSE.
It sounds like the toner is getting low. Take out the toner cartridge and rock it back and forth a few times to redistribute the toner evenly in the cartridge. If this makes the printouts look better, you should order another cartridge, as this one is getting low. I'm not sure about the L-100, but the toner cartridge for the L-120 fax is good for about 2,000 copies.
If the print can be rubbed off then this suggests the fuser unit is not working correctly. It could be that the thermistor is covered with toner and making the machine think the fuser is hot enough when it's not.
The black line could also be caused by the fuser if one of the pick off fingers is coated with toner or has worn into the Teflon of the roller.
Does the machine show the lines when you print a page from memory - such as a counter or config page? If not, this would suggest the optical path is dirty. Try cleaning the glass and look at the mirrors inside the scanner to see if they are dirty/dusty.
Hi Sherrey, I think I can help! If you open the ADF cover where you insert your pages to make a copy. You will see a scanner glass about 1/2 inch wide and runs across the width of the printer. You can take a soft towel and some glass cleaner and clean the glass. There will probably be some white build up that looks like white out on the glass just make sure you clean it very well. I hope this helps!!!!
its quite possible the area that scans the paper(s) you are sending is dirty.
If the machine is one of those phone/fax/scanner/copier jobs, simply
open the top panel, and with a damp cloth, wipe the runners that feed
the paper through from left to right or right to left (just make sure
any dirt you're wiping goes off to one side)
its also possible that a paper (that white-out was used on) that has been recently faxed, left some white out on the feeders