Question about Philips MP3 & Digital Media Players
Possibly hardware (requiring total replacement), but:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If this gets your computer to recognize the device, then run the repair and then the update in Philips Device Manager (from the install CD - unless you have Vista -in which case you will run from www.usasupport.philips.com).
-Tha mp3 Doctor
Posted on May 30, 2008
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