Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dyson DC17 Animal Brushes turn but won't ****

All hoses are clear, filter is washed. I turn on the power button and nothing. The only way it will do anything is if I put the handle down and then just the brush works, doesn't **** at all. Top or bottom, NO NOISE. Any suggestions? Besides this, LOVE IT. But I need help.
Thanks

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  • cisherwood13 Jan 03, 2009

    I have the same problem. Checked and double-checked that elbow.. all is clear. No blockages in wand or tube. I have noticed that 3 of the holes are blocked with hair, etc. in the upper purple chamber, but am having great difficulty reaching that. Could this be whats stopping my vacuum from sucking up the dirt? Beater bar works, just no suction.. at all. Need help.. my floors are a disaster!! Thank you!

  • Anonymous May 25, 2009

    how do you take out the elbow tube?

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My wife had precisely the same problem. I did what dskurth said above and instantly fixed it. Awesome! Found a 6" long eyeliner thingy wedged in there. Just WAIT till the daughter comes home!! 8-)

Thanks dskurth!

Posted on Jan 19, 2009

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Had the same exact problem (literally the EXACT problem) Take out the elbow tube and make sure it is clear. I found a small little plastic part (very small), but it did not make the turn. When I took the elbow tube off, it feel out. Upon reassembly, everything worked fine again. Seems that if the not the right amount of air flow is on, it stops.

Posted on Jun 10, 2008

  • sirtony Jan 27, 2011

    If the vacuum won't power on it means the motor is overheated, it has an automatic cut off which will power it down for 45 minutes. The motor can overheat if the filter is too clogged. The filter can be clogged frequently if the seal at the bottom of the canister is compromised alllowing extra dirt and pet hair to cover the filter (pet hair should never make it to the filter otherwise). If the seal is not adequate Dyson will likely send you another cannister.

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SOURCE: dyson dc17 animal stopped sucking. brush still

Make sure the flexible hose that connects the beater brush housing up to the connection up by the dust bin is still connected. It could also have a hole in it so check for that as well.

Posted on May 31, 2010

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