Question about GE Ovens
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
brand new??? under a year old??? if so you have a warr call for service, but it sounds like an ignitor isssue, brand new , perhapsgot damaged in shipping 1-800-ge-cares
Posted on Mar 30, 2008
I replaced the relay board for the top oven (the one with the transformer) and it works properly now. My issue was only for the top oven so you probably have to replace both relay boards since both ovens have only the top element working.
318022002 is the part number for the relay board with transformer
318022001 is the part number for the relay board without transformer
Yes the one without the transformer is more expensive for some reason.
The boards are on the top of the oven, I was able to pull out the oven about 75% of the way out of the cabinet and easily get to the boards. Just unplugged the connections and plugged them into the new board.
To get the oven out there are two small screws that go into brackets inside the top oven door. Highly recommend taking the doors off the oven to pull it out, much easier to work with.
NOTE: On my old board I noticed one solder joint that was burned out and I since I already had the new board I just replaced but you might want to check that first and see if just a solder fix gets you working again before you spend $$ on a new board.
Posted on May 13, 2009
The F2 Error code means the oven has detected an excess temperature condition. Most often this is due to a bad temperature sensor - the sensor costs about $75 from an online repair site.
How to remove and replace the temperature sensor. In most GE ovens, when you open the door, you'll see the rod-shaped temperature sensor sticking out of the back wall at the upper left. It's about six inches long and a bit more than 1/8" in diameter, held in place with two screws.
Turn off the circuit breaker (built-in ovens) or unplug the range before attempting the replacement.
The replacement sensor will come with instructions, but basically it's a matter of removing the sensor, pulling out the wires to where they are connected and disconnecting them. You may have to snip. The replacement sensor will come with high-temp wire nuts to hold the new connection. Polarity doesn't matter; it's a straight resistance thermocouple. Hook it up, be sure you poke the connections back far enough so that they're on the other side of the thermal insulation and not resting against the back of the oven.
If you continue getting the F2 error after replacing the sensor, then the problem is likely in the control module - this is the circuit board behind the keypad and clock.
You'll need to remove the decorative bezel to get behind the control panel. Remove screws and set off parts in order - it's not complicated. Once the bezel is off there are two more screws that hold the panel in place. Then you can lift the panel up about a half inch and pivot it forward toward you. You'll see a bunch of wires going to a circuit board.
On the panel you will notice some black plastic boxes that say "Potter & Brumfield" on them. These are relays. Check the relays - slide the black plastic cover straight up to expose the coil and the contacts. The coil, when energized, closes the contacts - look at all the relays. You can manually close the contacts with your finger (be gentle). If the contacts of one of them are stuck, they might be welded together. You can fix the problem by prying apart the welded contacts gently with a knife blade. Take some time to gently polish the relay contacts with a folded bit of fine grain sandpaper - this will get some more life out of them. Be gentle and careful - the relays aren't complicated but if you bend the contact or rip it out, you'll have to replace the controller, which will set you back a couple hundred dollars. If you unstick and burnish the relays, they will probably eventually weld together again as the rough spot will spark, but when you burnish them with sandpaper they should be good for some more life before they need to be replaced.
If the problem isn't the temp sensor or welded relay contacts then the problem is obviously somewhere else, but temp sensor and relay contacts will account for the lion's share of F2 errors.
Once again, be safe, be careful, be gentle. Ovens are not very complicated and they're tough, but always exercise care. Always disconnect electricity before messing with them.
Posted on Jun 28, 2009
If the bake ignitor comes on (starts glowing) - check the amperage on the bake ignitor wires when it's on. If the ignitor is a round style - amperage should be 2.5-3A, if the ignitor is rectangular - 3 - 3.6A. If less
than 2.5A or 3A respectively - replace ignitor. If the ignitor does not come on - check the voltage on the ignitor, should be the line voltage 110-120v AC. Faulty gas valve is uncommon, but still a
small possibility. Ignitor part numbers for round style ones: 4342528, WB2X9154, SGR403, 5304401265;
rectangular styles: 12400035, WB13K21, WB2X9998, SGR412, NR020, 5303935066, 814269, 9753108.
Ignitors of the same shape (i.e. rectangular) are interchangeable, if you can splice the wires.
PS For your model number the original part number was WB13K4 or WB13K0004, which is a round ignitor, though on the breakdown a rectangular one is shown, so check carefully.
Posted on Jul 15, 2010
I have the same problem. Just swap the 2 wires that are marked as 'broil' and 'bake' on the controller board. But sometimes it switches back, then I have to swap the wires again.
You might want to leave the 'broil' post unconnected to prevent burning food..
Posted on Jul 27, 2010
Tips for a great answer:
Dec 09, 2014 | GE Ovens
Nov 10, 2007 | Ovens
Mar 29, 2017 | Ovens
Feb 19, 2011 | GE JKP30CMCC 27" Built-in Single Electric...
May 05, 2010 | Dacor ECD230 Epicure Stainless Steel...
Jun 12, 2009 | GE Ovens
May 28, 2009 | GE JTP15 Electric Single Oven
Mar 16, 2009 | GE JTP15 Electric Single Oven
Nov 24, 2007 | Ovens
Nov 11, 2007 | Ovens
133 people viewed this question
Usually answered in minutes!