Question about Konica Minolta magicolor 2400 Laser Printer

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The printing starts about two inches down from the top of the paper, doesn't matter if I use Word, Excel, even the Print test page. So its not a margin setting in Word causing the problem.

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Hi,

This is because the margins are defined on the printing settings.

You may go to Printing preferences and change the same, if you prefer.

If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.

I will appreciate your feedback and positive rating for this solution.
Thank you.

Posted on Oct 08, 2010

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WAS HAVING TROUBLE WITH HL 2040 PRINTER , LEARNT HOW TO RESET , FIXED THE PROBLEM. TRIED TO PRINT A WORD DOCUMENT , WOULD NOT PRINT - BUT WOULD PRINT EXCEL DOCUMENTS. WHILST TRYING TO GET STARTED AGAIN...


Hi Ron, I dont think you have a printer problem, i think you have a print driver/computer problem.

To find out unplug it (the usb) from you computer, turn it off so no data remains from previous print commands sent from your pc and run a self test by holding your green go button when you turn it on, keep it held untill toner, drum and paper lights light up, then let it go, then press the go button and the printer will print a self test....

If this works ok then we know your printer is ok. and your issue is as i suspect it is, with your print driver, paper size or tray select settings in Driver or in Word or in Excel or your document.

You can isolate if document problem by doing self test in print driver in control panel..

If self test on printer unpluged works and we have no error lights and are seeing the test ok and no flashing lights then you may want to ensure driver is good by completly unistaling the driver on your pc, do this by unistalling all brother stuff from control panel/programs and features (depends on operation system you are using).

Then with it still not connected, go to brothers web and download the full software and drivers package to suit your operating system, run it and only plug in the usb when instructed.

Let me know if your printer shows an error when not connected or if self test fails and Ill go down that road with you... if paper light on it when not connected, it tells us we have a jam, make sure you check back door and under toner drum and paper is sitting neat in tray

But when you tell me excel works and word doesnt, i dont think printer, it is software.Check your page size settings in word and excel and of your documents as the flashing paper light may be the printer trying to tell you the data sent to it from word is a paper size mis match to what the printer has in its tray and it wants you to feed the correct size paper in the manual feed/bypass slot. You should also check paper size and tray selection in your print driver in printers and faxs under control panel is the same as your document. Here is your manual

and here is where you can download your print driver (unistall old software and unpug usb first)

The more i ponder this, it is page size settings in document/excell/word and printer is asking you to feed paper in manual pass slot (above tray)

CHEERS RON
STEVE ;)








hi

Feb 22, 2012 | Brother HL-2040 Laser Printer

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by dragging the black bar on the left with your mouse when
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When you print each page has a gray/black line running down the page from top to bottom about 2.5 inches from the edge of the paper. Sometimes it is darker and other times it is lighter. We have tried...


While the line is showing up on the output pages.
Stop printing and put paper in the manual feed tray (tray 1).
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Jun 09, 2011 | HP LaserJet 1300 Printer

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Hello sir, how to take print on A4 page? please help me


Hi The A4 paper size is an internationally used paper format. Although not often used in America, it is by far the most commonly and widely circulated paper size. At 8 1/4 inches by 11 3/4 inches, it is similar though not quite identical to the American standard U.S. letter size, which is 8 1/2 inches by 11 inches. Because of its ubiquity, all printers and programs have the ability to handle the size, and getting a printer to print to it is a matter of adjusting the settings.Put the A4 sized paper into the automatic feeder in the printer. You may have to adjust the tray guides to fit the paper in snugly. Close the tray firmly when finished.
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    I am trying to print onto pre-printed forms which have a dark blue band at the top. My printer isn't recognising that the band is there so is starting to print too far down the page. Help please!


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    My hp laserjet 4 plus printer cannot print excel files


    wherer are you printing this, A4 is european, north america would use letter, etc..
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    OKIpage 10i does not accept A4, and wants 'Letter'


    Maybe you won't be able to use A4 paper, which I think is 3/4 inch longer than letter-size 8 1/2 x 11, according to the sizing inside the paper tray of my OKIPAGE 10e. My computer, using Windows 98, doesn't list OKIPAGE 10e among the printers I can use with my computer. Yet, Windows 98 has incorrectly identified my printer as Okidata OL-600e for some reason. I'm surprised my printer works at all with Windows 98. Thanks for detailing your question as "when I print a test page (from the printer controls), because I was unaware I could print a test page using printer controls, so I started pressing anything that looked like an electronic button on the top of my printer. I believe this trial and error eventually helped me to get rid of an unwanted 1 inch wide bar, from top to bottom of 8 1/2 x 11 pages about 2 inches from the right-hand-side of my pages. This was progressively getting worse. I thought I was going to have to buy a new printer. I bought this printer used, and without instruction booklet, so I used your info. about printer controls and started pressing electronic buttons. It's amazing, because after I made about 35 copies, now the annoying 1 inch wide black bar is gone!

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