Question about General Electric GE SmartWater Household Water Filtration System - GNWH38F

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I have a GE smart water heater model GG40T6A. the pilot light will not stay lit. what can i do?

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The pilot light jet may have got a little bit of dirt or grit in it which is preventing it from keeping alight. Try probing the jet with a fine piece of wire to see it the blockage can be dislodged. You may have to unscrew the jet to clear it by blowing air through it. Make sure gas is turned off first before removing any parts.

The pilot light also has a thermocouple that allows gas to the pilot light while the flame is burning. If flame goes out it shuts gas off to the pilot jet. The thermocouple is bypassed by a switch during the initial ignition and once the thermocouple warms up after a minute or two of holding in the bypass switch, it should maintain the pilot. If, after cleaning, the pilot light keeps going out, it would seem that your thermocouple is faulty and needs to be replaced

Posted on Oct 08, 2010

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Does the pilot light always stay lit on this water


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I believe this unit does not have a standing pilot light and lights each time? Have you reinstalled all doors back into the heater? It sounds like the main burner is blowing the pilot off the thermocouple. You might try replacing the thermocouple. You can download a manual here: http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SpecPage&Sku=SG40T12AVH00

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1 Answer

Pilot won't stay lit


What color is the pilot flame? Yellow/orange or blue? Look at the tip of the thermocouple where the pilot flame is heating. It should be a smooth round tip. If the tip is partially burn't off or ridgid, replace the thermocouple. After the pilot is initially lit, does the burner come on too? Take a flashlight and look up inside the water heater above the burner. Do you see a lot of soot build-up? Light a match at the top of the water heater at the draft diverter (it attaches the venting to the water heater) and blow it out and see if the smoke gets sucked into the diverter or blown out. It should get sucked in. If not you may have vent blockage or soot build-up.

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Probably a bad solenoid in the gas valve. Higher voltage of a new thermocouple keeps it open longer but it still fails over a period of time. Look into a new gas valve for the water heater.

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1 Answer

GE Smartwater Heater model# GG40T6A won't stay lit


Look and see if your pilots flame is touching the themocoupling ,if it isnt then cleane your pilot orfice.If that dosnt work replace thethermocoupler.I would also check the draw. Hold alit match or a cigerett up to the draft diverter (the air space between your heater and the vent. If it dosent draw the smoke up the vent it meanes your vent is stoped up or you need to raise it.

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MAKE SURE THE BURNER TUBE AND ORIFICES ARE CLEAN. MAKE SURE YOU HAVE THE PROPER LP PRESSURE.

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1 Answer

Pilot Light will not remain lit


Try this, turn the black gas ****, on top of the control box, to the Pilot position. Set the temp. control on the front of the box to the desired temp. Then, hold a match or whatever else you use to light it, next to the end of the pilot, then, while holding the match to the pilot, press the reset button on top. When the pilot lights, continue to hold the reset button down for about 1 minute. Then, after a minute, turn the gas **** to the ON position, then it should remain on.

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