Question about Kenmore Washing Machines

2 Answers

Have an HE2 Elite Kenmore front load washer. I push the power button, turn the dial to the preferred load setting and push start. When I push start the number disappear and the mashine turns off. I have ordered a new control panel and it did not work so i called sears asked for another new one ..they sent the new one and still doing the same thing . I am thinking it might not be the control panel .What else could it be ?

Posted by on

  • 3 more comments 
  • lnljuarez Oct 08, 2010

    model number is 110.47511701. i did what you said is it the top three plugs . on the cc which are labled ds2,Mi3,or pr3.and what do each one of these symbols mean



    Larry

  • lnljuarez Oct 08, 2010

    if it is the ds2 it is the door switch , If it is the door switch is thier any way to jumper it so i can make sure. I have spent 400 so far and i would like to kow if i can see for sure before i order another part..

  • lnljuarez Oct 08, 2010

    I unpluged machine disconeted the dl3 .pluged in hit start screen shut down, after connecting the dl3 back in i diconnted the ml3 whet to restart it and the same thing.

  • lnljuarez Oct 09, 2010

    I ordered a ccu It did it again . I am going to pay you for all the help you have given me. If you want i will let you know when I get the ccu in to see if that repairs the problem





    Thank you

    Larry

  • lnljuarez Oct 09, 2010

    helped with trouble shooting

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,554 Answers

It could be the central control unit (CCU) and one way to determine it is by disconnecting all components from the CCU except the control panel board. Disconnect power then remove the top panel to access CCU on the rear top of the cabinet and disconnect the components. Once done, plug in, select a cycle, then start the machine.

The CCU is indeed the culprit if the machine does the same thing. If not, then the culprit must be one of the disconnected components. Reconnect the components one at time then run the machine until you find the faulty component. Start with the door lock and switch assembly because it is the first thing being checked when a cycle is started then followed by the water inlet valve assembly and then so and so forth.

Indicate the complete and exact model number of the machine should you need further advice. You don't have to accept or reject and rate this post to add information or post comments and follow-up questions. But accepting a solution will not stop you from communicating with an expert. You may continue communicating with the expert as long as you need assistance regarding the issue stated herein.

Posted on Oct 08, 2010

  • 2 more comments 
  • Jahn27
    Jahn27 Oct 08, 2010

    DS2 is the 2-wire harness for the door switch while MI3 is the 3-wire harness for the motor control unit. Disconnect MI3 then reconnect power and start the machine. If the machine doesn't shutdown, the problem is the motor control unit (MCU).

  • Jahn27
    Jahn27 Oct 08, 2010

    Putting a jumper across the door switch will not help determine what or where the problem is. Please follow my instructions then update me about the result or what happened. Disregard the previous post and follow these:

    Disconnect harness from DL3 on the CCU then plug and start the machine. If the machine doesn't shutdown and FdL is flashed on the display, then the door lock and switch assembly is likely the culprit. If it still shuts down, reconnect harness to DL3 on the CCU then disconnect harness from MI3 and start the machine.

    Please post back the result so that I may know what happened and determine what really the problem is. Give an update before asking follow-up questions for the troubleshooting to push through smoothly. Describe clearly what have you done and what happened.

  • Jahn27
    Jahn27 Oct 08, 2010

    Do the same with MS2 then if the machine does the same thing, disconnect everything from the CCU except the control panel and of course power. Replace the CCU if the machine still shuts down when start is pressed.

  • Jahn27
    Jahn27 Oct 09, 2010

    I'll be glad if you'll let me know.

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,272 Answers

This happens when some of the electrical components of the unit are shorted or tripped off, in that case either the machine will shut off or else it will stay ON but the Washer wont run or spin:--



Things to check:--



Check the lid switch and lid switch wires first, Picture. Make sure the lid switch "clicks" and you should test it with a ohm meter. The timer is suppose to allow a "pause" before the machine can switch into pump and spin. If the timer misses this pause, the washer may not spin = new timer time. For some "how to test" for a no spin problem, please see here. Burnt wire ( esp at the motor ) can stop the washer from running. The start capacitor can prevent the motor from running, the start capacitor can be beside the motor, or up in the consol area. How to ohm meter test a capacitor.

Also just to confirm:-Bad cord or house fuse, try a radio in the washer power outlet to make sure it is live.




Thanks. Keep updated for any more query. You can rate this solution and show your appreciation

Posted on Oct 08, 2010

  • raj somaiya
    raj somaiya Oct 09, 2010

    glad to know my advice helped.
    Thanks. Keep updated for any more query. You can rate this solution and show your appreciation

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

F-24 error code so I ran a clean washer cycle, and the laundry room is now flooded.


what's f24 code? - Kenmore Elite HE3 Washing Machine ...

https://www.ifixit.com/Answers/View/85549/what's+f24+code

iFixitAug 21, 2015 - Aiman, The F24 error code indicates a water temperature sensor reading that is ... The Kenmore Elite HE3 is a washing machine by Kenmore.

F24 Error Code on My Kenmore Washer ' eHow

www.ehow.com > Home
F24 Error Code on My Kenmore Washer. Kenmore washing machines have several high-tech features, such as a stain treatment option, reduced energy and ...

Kenmore HE2 Plus Front Load Washer F24 error code ...

www.fixya.com > ... > HE2 > Kenmore HE2 Plus Front Load Washer
...error code F24 I have a Kenmore HE2T washer and I keep getting an F24 error on it.. I have no idea what is means can't find the manual help!!! The "F24" error ...

I have a Kenmore HE2T error code F24 - Fixya

www.fixya.com/support/t3608391-kenmore_he2t_error_code_f24
Dec 9, 2009 - Posted on Dec 09, 2009.

Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

2 Answers

No power when you push power button


Flip your breaker completely off. Wait about 20 secs. then flip it back on and make sure it is fully on and that it holds. Then try pushing the power button on machine. Failling that you may need to contact the properly trained techy.

Sep 26, 2014 | Kenmore HE2 Plus Front Load Washer

1 Answer

What could be the reason that my Kenmore HE2 Plus Front Load Washer won't start?


Hi, Could be the door switch, make sure the door is shutting completly then try to start.

Aug 15, 2014 | Kenmore HE2 Plus Front Load Washer

1 Answer

My Kenmore front loading washer will not open


what is your model number is then we can get started then

Jan 17, 2013 | Kenmore HE2 Plus Front Load Washer

1 Answer

How do i restart the washer after putting extra garment in the washer


you will have to turn the dial back to where you first started the washer on....Turn dial all the way back to the beginning

Jun 11, 2012 | Kenmore HE2 Plus Front Load Washer

1 Answer

HE2 Plus Washer starts then shuts off immediately.


Aren't microprocessor controlled appliances wonderful? Especially when the code is flawed! No wonder the space program bit the dust!

May 12, 2017 | Kenmore HE2 Plus Front Load Washer

1 Answer

Cylce stops after 1st drain before spin out


I have kenmore washer front load H2 after 1st circle of wash it stop and start beeping with code F11. My email address is anarfi1212@ live.com

Jan 21, 2010 | Kenmore HE2 Plus Front Load Washer

3 Answers

How do i reset my kenmore he 2 washer


Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Jan 03, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have an HE2 Elite Kenmore front load washer. I


Sounds like a control board issue. Not much else for you to do but wait
Eric

Nov 19, 2009 | Kenmore Washing Machines

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Sal DeAngelo

Level 3 Expert

2290 Answers

fordexpert

Level 3 Expert

5537 Answers

Ed Mac

Level 3 Expert

731 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...