Question about Maytag Dishwashers

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My Maytag dishwasher is 9 years old-- Model number MDB7100AWW, serial number 27754072ZQ It has worked fine until about a month ago, when I began noticing a kind of "scum" on the silverware and some of the dishes after completing a wash cycle. The top rack will squeak and have some resistance when pulled out, whereas before it always came out smoothly. I have always used powdered Cascade. I've tried using less, thinking I might be putting too much in. Then I got a rinse agent. These things have not made any difference. I'm wondering if there is something to clean out that I'm not aware of. I always let the water run in the sink until it runs very hot before I turn on the dishwasher. Thank you for your help.

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We had the same problrms, and then the machine wouldn't even clean anything, we took apart the lower spinner and cleaned the plastic filters and now it works like new

Posted on Jan 22, 2011

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Using a light lubricant, you might place a drop or two of oil on the upper rack's rail wheels or the bottom if either squeaks when pulled out. Take a look at the wheels on each rack (up and lower) to see if either is damaged or is not rolling properly on the rails. There's nothing to explain the "scum" other than the water coming into the machine....Cascade is a good brand and a minimal amount is needed for each load. The CUP located in the door of most machines will hold about twice what's required to clean a load of dishes,pans,etc. Cascade has a RINSE AGENT included in its manufacture. Be sure to rinse your dishes well before loading. Try different settings and see if it makes a difference.
If you have the time, take the lower rack completely out, when the machine is cold and the water has been pumped out of the chamber. With your fingers, feel around the bottom-center, check for debris, forks or other objects that can sometimes collect under the lower plate and under the drying element.
There's little to speak of, dishwashers are merely "boxes with spinning hoses and a drying element" so any liquid "coming-into" the wash-cycle is a function of your local water supply and plumbing. Sometimes "hard" water causes a "scum" and people will use softeners which are installed outside and will "clarify" water before inputting into your house. That would be a last resort.

Posted on Oct 08, 2010

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Posted on Jan 02, 2017

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1 Answer

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Hi,

Yes, there was a product recall for your Dishwasher due to fire hazard. Please visit the following pages for further information:

https://repair.maytag.com/repair/dishwasher.jsp?siteCd=MT_EN_US

https://repair.maytag.com/repair/dish_faq.jsp?siteCd=MT_EN_US


The list includes model numbers beginning MDB7 with serial numbers ending in YM, so yours is one of the units affected.

With regard to repair / replacement / compensation, Maytag state the following:

Remedy: Consumers should immediately stop using these dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. Contact Maytag for either a free in-home repair, or a $75 cash back reimbursement following the purchase of a new Maytag®, Jenn-Air®, Whirlpool® or KitchenAid® dishwasher. Consumers should not return the dishwasher to the retailer where it was purchased, as retailers are not prepared to take units back.
Consumer Contact: For more information, contact Maytag Corporation at (800) 675-0535 anytime, or visit the firm's Web site at www.repair.maytag.com.

Hope this helps - I would advise phoning them on the number above to find out what your exact position is as this recall was issued in 2007. However, there should not be any time limitations on claims and this still appears to be an active recall. They have admitted the dishwashers are dangerous and thereby accepted liability.

Regards,
BElectric

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Greetings


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