Question about Kenmore HE2 Plus Front Load Washer

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F02 error and also sud error... - Kenmore HE2 Plus Front Load Washer

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"F02" is a Long Drain error code. This is usually an indication of an obstruction somewhere in the drainage system, or a failed drain pump. In most cases, the drain pump reservoir just needs to be cleaned out. The following link explains how:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage these small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. The first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.


NOTE: For a full explanation of all the error codes, each one of these appliances come with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided, and if you require additional assistance, please post back with your MODEL NUMBER and let me know.. I hope you find this information helpful.


NOTE: "SUD" is a suds error detect that can commonly occur in conjunction with the "F02" error. This is a result of too much air being detected in the drainage system. In most cases, correcting the drainage problem will corect BOTH error codes.

Posted on Oct 08, 2010

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Related Questions:

1 Answer

Why is it displaying SUD and F02?


remove the top of the unit and inside is the trouble code paper work that will guide you to anything that is wrong.

Feb 14, 2016 | Whirlpool duet Washing Machines

1 Answer

Received a SUD error


F02 Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Whirlpool Fault Codes

Aug 26, 2014 | Washing Machines

1 Answer

My washer keeps saying SUD. what is wrong?


Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.

There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel

Jan 31, 2011 | Washing Machines

1 Answer

Getting F02 error on Kenmore Elite HE3 washing machine............how do i fix problem?


Hi

Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap. Hope this helps... Please post back for more information.
Daniel

Nov 26, 2010 | Kenmore Washing Machines

1 Answer

Getting f02 and suds error mesage


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Sep 28, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 code flashes and stops rinse cycle


Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be disp NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the displaylayedPress PAUSE/CANCEL twice to clear the displayCheck the drain hose and make sure it is not plugged or kinkedCheck the electrical connections at the pump and make sure the pump is runninCheck the drain pump filter for foreign objects.g. If the above does not correct the problem, replace the pump.

Jul 28, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 Error Code & SUD message


Knowing from our washer, the SUD code is too much foam from the detergent. Since most soaps today are highly concentrated, or High Efficiency soap, try using less soap as a starter. :)

Nov 17, 2008 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Persistent F02 / SUD error. Tried all the tricks!


how about the line from pump to bottom of tank?not excess suds?might be bad control bd..f code is generated when control bd senses incorrect current draw by drain motor ..could be glitch in readings or a misread

Nov 02, 2008 | Kenmore 4292x Front Load Washer

1 Answer

F02 fault on a hot point washer says motor jammed


Hi, 

I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

I performed the following with no success:
1. Check Wire Harness connections - OK
2. Check Drain pump. – OK, as water drains at a rapid rate
3. Check Drain pump motor - OK, as water drains at a rapid rate
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
5. Check the CCU – appears to function normally.
6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

Good Luck!!

Thanks

Jul 24, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Error codes


I own a HE3 kenmore elite for 4 years now and the troubleshooting codes are: SUD When excessive suds are detected, a suds routine automatically starts. This causes the cycle to go longer to remove the excess suds. Reduce detergent amounts or use HE detergent. The F02 error I had with mine and it is a drain problem. Book says check the hose for kinks, clogged or is it more than 96 inches above the floor. On mine it was the fan pump on the forward motor that drains the washer. It was worn and not pushing out the water fast enough. You will hear a high pitched whine at the front bottom of the washer if this is bad. To reset the washer from the F02 error, select pause/cancel twice to cancel the cycle. Unplug washer or dissconnect power. good luck

Jul 07, 2007 | Kenmore 46462 Front Load Washer

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