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Disc cant read the disc and will not eject the disc. I tried unplugging it and putting on and pushing eject. no good. what do you think bose 321 system

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Disc cant read the disc and will not eject the disc. I tried unplugging it and putting on and pushing eject. no good. what do you think bose 321 system ...

Posted on Oct 08, 2010

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1 Answer

Bose 321


unplug the system for a minute and restart. Disc usually ejects

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My BOSE 321 GSX, was working just fine. I was listening to a CD and started storing it, then someone else tried to stop it, and pushed the on/off, source and eject buttons at the same time. Since then it...


you can open it up and see if you have broken the ac/dc converter. disc tray could have jammed it up. if you dont know much about them then try calling customer support. ^^

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I also have a bose Lifestyle 48, and the same problem has happen to me where the DVD player would not open,
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Unplug the unit, Wait a few seconds, after plugging the power back in, immediately hit eject so that the player does not have time to spin up and try to read the disc again

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Bose multi cd changer wont work, reads "Disc error"


I think there may be a problem with the system (defective parts) - I, too, am having this issue. I am going to contact the BBB - maybe if enough of us complain we will get a recall. To file a complaint:

http://www.bbb.org/boston/business-reviews/department-stores/the-tjx-companies-inc-in-framingham-ma-97/

Bose
PO Box 9168
The Mountains
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NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!

Nov 23, 2008 | Bose 3·2·1 II System

11 Answers

Bose 321 DVD Stuck Won't Open


This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.

However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....

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1 Answer

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Try to unplug the whole system from any power source for 2 minutes to reset. Hope it will help.
Good Luck.

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I love my Bose 321 DVD system, but a few days ago, it started acting weird. I put in a DVD, and it reads - "No Disc".....and I'm not sure why. I cleaned the disc, and I also played a DVD/CD Maintenance kit - I'm not sure what is wrong. It seems like I have a problem within the system - what can I do?

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I unplugged the unit then plugged it back in. The DVD ejected.

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Unplug the unit for 10 seconds. Plug it back in and repeatedly push the "eject button" until it displays "opening tray". Take out the disc and put in whatever you like.

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