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Freezer ices up and then entire refrigerator shuts down. Has been serviced several times but has not been corrected. 2001 model.Belongs to an 81 year old friend who just needs his refrigerator repaired and would like very much to talk to someone other than the local non-repairmen. What can we do to help him out and get this problem resolved?

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First off ,is your freezer door gasket ripped anywhere?Have you tried unplugging the refrigerator and letting it completely de-frost (about 14 hours)?If all the other repairs have failed,than try that.It will thaw out the ice thats blocking the drain .Yes you'll have to find a way to keep food from going bad until you plug it back in.Than let me know at that point what the status is.I'll be happy to help you.

Posted on May 29, 2008


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Posted on Jan 02, 2017


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I have a G.E. Refrigerator/Freezer, Model: GDL22KCWASS. Ice builds up in the bottom of the freezer and it leaks out onto the floor. Any Ideas?

Hello Greg;

My name is Peter. I am a retired field service refrigeration technician.

This is not good.

Bottom freezers are the worst to work on. You have to take the door and rails off, remove the ice maker and pull the back wall off.

You may have a frozen/plugged up condensate drain. This is common (Every 8-10 hours your unit will shut down for about 10-20 minutes, your defrost heater will turn during this time to defrost the cooling coil. Only your lights will work at this time. This condensate will go into the condensate drain. If plugged it will go to the bottom of the freezer and your floor).

You can empty your freezer and fresh food section. Open all of the doors and cut power to your unit. Do this for 24 hours in an effort to clear the condensate drain. Put down plenty of old towels to collect the water.

However, after this time frame you are still getting water, then you have a large block of ice in the back upper right of your freezer. This is created by either a refrigerant leak or a restriction in your seal system. Your freezer will continual to cool for a period of time until the block of ice finally melts over a period of several months.

If I were still working for Sears, The cost to un plug your drain would be $90.00 to knock on your door, $140.00 for labor and $40.00 to put a heat sink in your drain.

If I determined that you had a refrigerant leak or restriction you are looking at a $550.00 + repair.

Feb 28, 2016 | Refrigerators

2 Answers

Several times now my freezer & refrig. stopped working. Ice buildup on back of freezer wall. Especially if there is content in it. The icemaker I think was spilling water down the back (missing the...

Sounds like one or more of you defrost coils behind the back wall have gone bad...

You have to purchase the correct coil set for that model, remove the back wall, replace them and put the back cover back in place after emptying the entire contents of the freezer...

Most non HVAC people would prefer a repairman to do it.

Mar 09, 2014 | Kenmore Top Freezer Refrigerator

1 Answer

Our ED5SHAXM ice maker is intermitant. It will make ice for several weeks and then suddenly stop making ice, the water flow to the ice maker stopes and the bin empties it's final time. Then weeks later it...

Either the freezer temperature is too high or the internal thermostat inside the ice maker is faulty.
The freezer temp must be 5 degrees or less for the ice maker to work correctly.
If the freezer checks out OK you will need to replace the ice maker.

Apr 10, 2011 | Whirlpool ED5SHAXM Side by Side...

1 Answer

Approx 1996 model- Have been having water leaking into freezer- water line is shut off. Now the entire freezer compartment on top is a large block of ice and dripping down. Is it possible to shut the...

No, the fridge side gets it cold from the freezer. You can turn the freezer off and use a hairdryer to thaw it out and the fridge side won't loose much cold during that time.

Your water inlet valve may need replaced to fix the leak unless the leak is a hole in the water line.

Feb 05, 2011 | GE Monogram ZISS420NRSS 42" Built-In...

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The ice maker is not working

There is a way of testing the ice maker.
Diagnostics for ice maker starts on page 27

Apr 01, 2010 | Samsung RF265AA Bottom Freezer French Door...

1 Answer

Hotpoint side by side (Model HSS251FMD) ice/condensation build-up by the ice exit. We had the entire freezer door replaced several years ago covered by a recall. Same problem re-occuring. Any repair...

more than likely no the baffel door that opens when the call for ice is performed is more than likely sticking open due to the possibilty of beverage sloshing up and around the piviot points

Nov 28, 2009 | Hotpoint HSS25IFMCC / HSS25IFMWW Side by...

3 Answers

My Sub-Zero drain ices up too!

There is a drain tube heater and a floor pan heater kit for this model from Subzero
This is Not for a DIY project

Affordable Appliance Repair
Lake Forest, CA.92630

Aug 21, 2009 | Sub-Zero Bottom Freezer Refrigerator

1 Answer

My refrigerator is 4.5 years old and the problem is that the freezer has ice build up in a matter of days, so much that it prevents air flow from the freezer below to the fridge above. I have defrosted it...

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes.
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure
check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

Jul 01, 2009 | Amana 19 cu ft Bottom Mount Refrigerator,...

1 Answer

Icing up uin freezer

Hi noelle7
You say your freezer is icing up!

What is the model and how old is the freezer?
Is it a chest or upright freezer?

Icing can happen for a variety of reasons.

1. An air leak at the seal
my kids get ice cream a lot and slam the door and it pops open a crack.
Or does not completely close when they swing it closed and walk away on the upright freezer!
If we hold it open for 60 seconds or more freely searching for something, usually in a chest freezer.
You may find that the warm air allowed to enter for those minutes will eventually cause the formation of ice in my freezer.
The less time open the less chance of ice forming.
Or if it is severe then the thermostat is broken.

How old?

Here is an article I just read.

Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.

Thanks for giving me the opportunity to help!
Please do not for get to give a rating before you sign off!
Thank You, HUUUM

Sep 22, 2008 | Refrigerators

1 Answer

Kenmore Elite 795 75542401

I replaced my "entire" ice cube maker (tube,hoses,water pump, ice maker) and it still pooled water at the bottom. I removed the back panel in the freezer and noticed the ciols go through a defrost cycle and water forms in tray under coils. I removed the lower panel on rear of fridge -and found a drain hose near the water solenoid/pump. I blew compressed air into the hose and hopefully unblocked it so it can drain into the pan not the freezer.

Jul 16, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...

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