Question about Xerox WorkCentre M-24 Color Copier

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Hi - I have a Xerox Workcentre 4250 Printer/Fax and keep getting error code 22-504 (Paper Properties Mismatch). The tray has the correct paper size ... what to do? All the pending jobs are idle ...

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Check the print settings on the documents that are idle; they may be an off size rather than the standard and you may have to fake out the printer by "resetting" the paper size to the size of the print jobs; this sounds off but works in may cases. To reset the papersize, pull out the tray and put it back in, manually set the page to whatever it is calling for.

Please let me know if this is not clear,

Good Luck!

Posted on Oct 08, 2010

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