Question about Whirlpool Cabrio WTW6600SBT Top Load Washer
Keypad/User Interface Failure
A fault code of "F" then "1" flashes when there is a primary control failure.
You will need to replace the machine/motor control assembly.
Page 14 and 16, in the manual link below will help you with this.
HE Top Load Washers
F1 Error Code
WTW6200S WTW6300S WTW6400S WTW6600S WTW6700T
MTW6300T MTW6400T MTW6500T MTW6600T MTW6700T
Serial Numbers: CT01 - CU52
There are four areas of concern that can cause the F1 Error Code. Each area must be sequentially addressed to ensure
that the diagnosis is correct and the proper repair is completed.
A) Air leaks in the air pressure (switch/sensor) hose.
a. Inspect the hose for cracks, pin-holes or loose connection.
b. Replace the hose and harness assembly (W10058730) if it is compromised.
B) Moisture in the air pressure (switch/sensor) hose.
a. Inspect the hose for evidence of water.
b. Replace the hose and harness assembly (W10058730) if water is detected.
C) Lint or flashing in the air dome hose connection port.
a. Inspect the air dome hose connection port for lint or flashing.
b. Use a small round device (small screwdriver) to ensure that there is nothing blocking the air dome outlet on
D) The control needs to be replaced.
a. Replace the control only after you have completed steps A - C above, and verified that there are no issues
with the air pressure system.
F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE
Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:
None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.
No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.
Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
To Access/replace the CCU:
Unplug the Whirlpool Cabrio power cord from the wall outlet. Turn off the water supply to the washing machine. Pull the washer away from the wall so that you can access the screws behind the control console. Remove the hex head screws securing the control console to the washer with a nut driver. The screws are on the lower rear edge of the control console.
Lift the control console up, and rotate the console forward so that the face of the console is resting on the top of the washer. Locate the interface board cable connector to the right of the plastic tube on the back of the console. Pull the end of the connector straight out of the control console. The primary machine control is the box that the plastic tube connects.
Place small pieces of masking tape around the nine wires connecting to the primary machine console. Label the wire locations onto the masking tape with a pencil. Grasp each wire at the connector with your fingers, and pull the wires away from the primary control. Pull the plastic tube out of the primary control.
Locate the nut toward the bottom of the primary control. Remove the nut with a nut driver. Lift the front of the primary control slightly, and slide it down to disengage the retaining clips. Pull the primary control out of the control console. Insert the new primary control into the control console. Slide the primary control up to engage the lower clips. Secure the primary control to the console with the single hex head screw.
Push each of the wire connectors into their respective positions on the primary control until they lock into place. Push the plastic tube hose over the port on the right side of the primary control. Remove the small pieces of masking tape from the wires.
Position the control console back upright on the top of the washer. Secure the control console to the washer with the three hex head retaining screws. Slide the washer back against the wall. Turn on the water supply and plug the washer into the wall outlet.
TECH SHEET LINK: http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208567037.pdf
Thanks for using FixYa - a 4 THUMBS rating and POSITIVE TESTIMONIAL is appreciated for answering your FREE question.
Posted on Oct 08, 2010
This means the main control board has failed. The link below is a video that explains how to access and replace the board.
Posted on Mar 06, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
My problem: My washer shows the F1 code at the beginning within a minute of hitting
start. If I hit stop twice (turn the washer off) and restart it, it
will usually work. I worry that eventually this resetting process will not restart the washer, though, and found this website.
My non-solution: In response to the solutions which post the number to call, I just called 800-659-7026 and the representative said that my model will be included in the recall. The only Oasis washer not included is model 110.27082600. He said that corporate is tied up in litigation. He has no estimated date for legal issues being resolved. Contrary to the other solution where a technician is coming out to fix the problem free of charge, my service rep said he could arrange service but that it would cost $60-70 for the visit, not including parts.
I aired my disbelief at this, but all I got was touchy-feely "I know how you feel, and if I had a washer I would feel the same way, if only they could hurry up with this litigation and we can get it going!".
This is unbelievable. I will try calling again, and in the meantime, I am glad that my washer still works.
Posted on Jun 30, 2008
Moister can get in between the contacts,is it in a high moister environment? Try using a hair dryer on the panel to dry it out.Also unplug it to reset.
Hope this helped.Let me know by rating me
For more help go to live chat.
Posted on Jan 31, 2009
F01 - There may be an internal problem with the control, attempt a Hard Reset.
Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:
* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.
The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.
The procedure for accessing and replacing this control board is shown in this image...
Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.
The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.
“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Sep 12, 2010
The F1 error code on this washer indicates a Primary Control Board failure.
It is likely that the machine control board will need to be replaced to correct this problem.
The part number for the machine control board is undetermineable because you have not provided me with the exact model # of your washer.
The procedure for replacing the machine control board is provided HERE
NOTE: Be sure to unplug the washer to disconnect electrical power before accessing internal components.
There is a slight possibility that a problem with the pressure switch hose could be causing this problem.
A pinched or twisted air hose can cause this fault code.
When you open the console, check the air hose connected to the pressure switch on the machine control board.
If it is pinched or crimped, I recommend rerouting the hose to resolve this problem.
This may fix your problem without replacing the control board.
NOTE: You may want to check for this condition before ordering the control board. Most electronic control boards cannot be returned for a refund or credit.
If you find no apparent problems with the air hose on the pressure switch, then replacing the machine control board on this washer should correct your problem. There is a risk involved in replacing this part yourself.
As noted above, you could have a problem with the air pressure hose that is not apparent upon your initial inspection. A service technician would normally need to properly and thoroughly diagnose this problem before replacing the control board.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
Posted on Sep 16, 2010
Tips for a great answer:
Dec 08, 2013 | Washing Machines
Oct 05, 2012 | Kenmore Elite 45986 Front Load Washer
Sep 27, 2012 | Kenmore 3.8 cu. ft. HE3 Front Load Washer
Oct 23, 2010 | Kenmore Elite Oasis 27052 Top Load Washer
Jun 25, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...
Jun 03, 2010 | Fisher and Paykel 23 in. DD-603SS Built-in...
May 29, 2009 | Kenmore Oasis HE 27082 Top Load Washer
Jan 31, 2009 | Kenmore Elite Oasis 27052 Top Load Washer
Dec 04, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...
343 people viewed this question
Usually answered in minutes!