Question about Dell Dimension 2350 PC Desktop

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Won't boot even after restore

The screen would get stuck at the blue backround with windows logo. Tried safe mode and still stuck there. Then I did a system restore with the recovery disks. Still at the same problem. Please help!

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  • luvfl707 May 29, 2008

    how do I go in and save the files?

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Try saving your computer files in a separate hard disc then reformat your pc. After reformating your pc intall an updated antivirus program, transfer your files from the separate hard disc into your pc then clean your system.
Thanks! i hope i've been a help to your problem.

Posted on May 29, 2008

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  • 77 Answers

Looks like you did as much as you could. Only thing left would be to do a fresh install. Let me know how you make out.

Chris

Posted on May 29, 2008

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1 Answer

Blue screen


Which operating system you are using??

You can follow the given steps to avoid blue screen error..
Start Windows in Safe Mode:

Step1: Turn on your computer and press the F8 key repeatedly from your keyboard. You must press F8 before the Windows logo appears. It will display the Advanced Boot Options screen.

Step2: From Advanced Boot Options screen, choose Safe Mode option then press Enter.

Step3: If Windows loads and works fine in Safe Mode, a bad driver is probably causing the error. Uninstall device drivers and reinstall them. If Windows experiences issues in Safe Mode also, repair your hardware.

Startup repair:

Step1: Shut down your computer and then restart it in Safe Mode (see step1).

Step2: From Advanced Boot Options screen, select "Repair Your Computer" and hit Enter. Choose your preferred keyboard layout and then click "Next."

Step1: Click "Startup Repair", and follow the on-screen instruction .Startup repair can solve this problem.

System Repair:

Step1: Follow step1 and step2 from Startup repair section.

Step3: Now select system restore from the System Recovery Options menu. And follow the on-screen instruction to select a restore point.


**If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

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If you get a blue screen even when trying to go into windows then the operating system is corrupted and you'll need to do a factory restore on the laptop, meaning the hard drive would have to be wiped out and the operating system put back onto the hard drive.

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1 Answer

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Sometimes they make the recovery disk with windows on it, but not the programs that start windows during the boot up phase. One of the three main files that boots into windows is corrputed or your Master Boot Record is missing. There are two options you can try without the OS disc so lets see if one of those will work: 1) boot up and press F8 to enter safe mode. Once in safe mode sometimes you can also get into window because just the minimum of the program is loaded. F8 Safe Mode>in windows>click start>accesories>system tools>system restore. It will allow you to restore your computer to a prior date before you have problems. 2)if that don;'t work then F8 safe mode and while in safe mode choose Last Known Configuration. Kinda works the same way as restoe but you don't have to be in windows to do it. If those don't work then get your hands on a windows xp disc, anyone's will do, don't have to be yours. Let me know how it goes.
Rate this solution. You can also find out about this at support.microsoft.com>help and support>type in Windows XP boot disk in the search engine.If those don't work let me know and we'll move on to phase II.

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1 Answer

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Try putting the computer into safe mode by holding down on the F8 button and selecting safe mode during the boot process. Once you get to the safe mode screen and windows appears, restart the computer.

If that doesn't fix the problem you will have to restore Windows.

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What I recommend is to boot in safe mode.The step for booting in safe mode is when the logo pop-up press F8 key,then you should have a menu to select,pick the first..."boot in safe mode"
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date that windows backup the system for you,try as many until the one that work for you.
Best of luck,takecare.

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