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Can you please provide me with a link to re install my lenmark pro800 as I don't have the disc and can't find the right link on your site. Thanks

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Your best shot is to download the executable software from Canon's Support Site. Here is it:
http://support.lexmark.com/index?page=answers&startover=y&locale=en&userlocale=EN_US&productCode=&segment=SUPPORT&question=Is+the+CD+Software+available+for+the+pro800#1
It's about halfway down the page.
Good luck, and hope this helps.

Posted on Oct 08, 2010

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Please follow the steps below to fix the problem you are experiencing:
First, uninstall your existing printer driver from your computer.
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