Question about Dell Latitude D600 Notebook

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Laptop will not power up. The battery won't charge. While plugged into the power strip, the computer will come on but it say the adapter type cannot be determined. An it will try try to start up over and over.

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The DC Jack needs replaceing not an easy task i would recomend you take it to an engineer but not dell.

Posted on Oct 07, 2010

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If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. When you connect the power adapter into the laptop, does the power LED light up? If not then - The battery adapter or the adapter's power lead or the laptop's power socket could be faulty. Check power adapter's DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard. This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. If you cannot DIY then I suggest you get a quote first.

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If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. When you connect the power adapter into the laptop, does the power LED light up? If not then - The battery adapter or the adapter's power lead or the laptop's power socket could be faulty. Check power adapter's DC plug that connects into the laptop power socket with a multi-meter, the voltage should be slightly higher than the voltage that is printed on the label on the bottom of the adapter. If the voltage is zero or way below the voltage that is printed on the label then the power adapter is faulty and needs to be replaced. If the adapter is OK then connect it to the laptop and power it up, then look at the power/battery charging LED light and wriggle the power plug in the laptop's power socket. If the power/battery LED light flashes and in a certain position this LED light stays firm, then the power socket is either faulty or it has a dry solder joint where it is connected to the motherboard. This can be repaired but it requires the laptop to be completely dismantled to get at this power socket and repair. If you cannot DIY then I suggest you get a quote first.

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POWER SUPPLY & BATTERY PROBLEM
If thelaptop battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time. If the battery drops to anunacceptable charge level then the battery needs to be replaced.Whenyou connect the power adapter into the laptop, does the power LED lightup? If not then -The battery adapter or the adapter's power lead or the laptop's powersocket could be faulty.Check power adapter's DCplug that connects into the laptop power socket with a multi-meter, the voltageshould be slightly higher than the voltage that is printed on the label on thebottom of the adapter. If the voltage is zero or way below the voltage that isprinted on the label then the power adapter is faulty and needs to be replaced.If the adapter is OK thenconnect it to the laptop and power it up, then look at the power/batterycharging LED light and wriggle the power plug in the laptop's powersocket. If the power/battery LED light flashes and in a certain position thisLED light stays firm, then the power socket is either faulty or it has a drysolder joint where it is connected to the motherboard.Thiscan be repaired but it requires the laptop to be completely dismantled to getat this power socket and repair. If you cannot DIY then I suggest you get aquote first.

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For a test -Remove the battery from the laptop. (leave it out) -Plug in the adapter and turn the laptop on. -Gently wiggle the adapter plugged in

If the computer powers off the solder and/or pins have broken loose from the DC jack. This is very common. Average repair bill is around $150, if your in the Denver Colorado Area I can do the repair for about $50
If it won't turn on while you wiggle the adapter and hit the power button then the adapter is bad again sadly

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Laptop battery is not charging


Hi, this information represents a basic troubleshooting guideline. Refer to your user guide for specific charging and connection instructions. Manuals may be available online in the Support Web site of HP.

Remove the battery from the computer.
Confirm the battery contacts are free of any foreign material that may prevent charging.
Reinsert the battery into the computer.
Verify that the AC adapter cord is properly connected and plugged directly into a known working AC power outlet.

NOTE: If the battery charges correctly when the AC adapter is plugged directly into an AC power outlet, but not when plugged into a power strip or surge protector, the problem is with the power strip or surge protector and not the computer battery or AC adapter.

Verify the correct AC adapter is being used.
Ensure the AC adapter box power light is on. This will be an illuminated green light.
If the AC adapter power light is not on, the AC adapter and power cord will need to be replaced.
Verify the charging indicator is illuminated on the computer.
If the issue still exists, install a different compatible HP battery, if available.

NOTE: If a replacement battery charges and operates correctly, the problem is with the first battery.

If neither the original nor a replacement battery charges, service may be required for the computer.

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