Question about Empire DV-215 Direct Vent Natural Gas Heater

1 Answer

Cannot light pilot. If I hold a small flame from a lighter nearby, I can see a puff when I press the control, but there is no contraction when I release the control. I suspect that the line may be plugged. Tank has adequate pressure. Burner worked fine when it was turned off a month ago. Is the pilot flame really adjustable? The little brass 'pilot adjust' below the control doesn't appear to do anything.

Posted by on

  • gordon_whitt Oct 09, 2010

    Problem fixed! It turns out that in order to light the pilot, the control has to be turned just beyond horizontal. In other words, if you have it set exactly at the 'Pilot' position, you will not be able to push the button in far enough to open the pilot valve. You have to turn a little more clockwise than what the manual states. This is a very irritating documentation problem!
    Heater is running fine now.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 59 Answers

Your wall furnace have a flame sensor problem, it needs to replace to work properly. Its not detecting the pilot flame causing it to shut off the gas.

Posted on Oct 07, 2010

  • gordon_whitt Oct 08, 2010

    Not exactly...The pilot was never lit. There doesn't appear to be any gas coming out of the pilot when the control is held down. I get a little puff when I first press it in, but after that nothing.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannot get gas to flow to pilot flame with main valve parallel to gas pipe. Is there something I must push to make gas flow to the pilot flame pipe?


you said, in effect: Cannot get gas to light the pilot flame even though manual supply valve is open. Is there something I must push to light [ignite] the pilot? Permalink
The gas supply valve is open, and the pilot gas cutoff valve is open but [it seems like] gas will not flow to the pilot flame because it will not light when I supply a match or lighter flame. I remember there is a button or something I need to press...but where it it? I cannot find it.

Nov 03, 2014 | Heating & Cooling

1 Answer

RHFE Rinnai 551FT gas heater is not working after 7 years


see this steps and fix it. God bless you
.
If there is no heat, check the electrical service panel for a burned fuse or tripped breaker. Relight the pilot light (see below).
If there is not enough heat, adjust the burner air shutter (see below); and clean the burner ports (see below).
If the pilot light does not light or does not stay lit, clean the pilot orifice carefully with a toothpick, test the thermocouple and replace it if it is faulty (see below).
If the flame flickers, adjust the pilot (see below).
If there is an exploding sound when the burner ignites, adjust the pilot to a higher setting and clean the pilot orifice and the burner ports.
If the burner takes more than a few seconds to ignite, clean the pilot orifice and adjust the pilot light.
If the burner flame is uneven, clean the burner ports. If the burner flame is very yellow, clean the burner; open vents in the furnace room to provide more air; adjust the burner air shutter.
To light the pilot on a standing-pilot (always on) ignition system, follow the lighting instructions located near the control. Otherwise, try these steps:
Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
  3. If the pilot goes out when you release the control knob, try relighting, holding the control knob down longer. If the pilot again goes out, check the thermocouple (below).
Adjust the pilot:
  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
  11. Turn on power to the furnace and relight the pilot (above).
Adjust an adjustable burner air shutter:
  1. Set the thermostat to its highest setting to keep the burner running. Once the furnace has heated up, remove the burner access panel and loosen the locking screw.
  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
Clean removable burner tubes and ports:
  1. Shut off gas and power to the furnace.
  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

Sep 30, 2012 | Heating & Cooling

1 Answer

Hi i have a new imperial fryer and im tring to light it and cant seem to get it to work. any idea on how to get it working?


Have a lighter handy (I use one of the elongated ones for caravaners)
in-between the burners is a pilot light (top right) keep the lighter flame where the gas comes out.
On the right hand side of the fryer at the bottom is a gas valve with a little black knob.
Press and hold the black knob in and gas will come out of the pilot light and ignite by the lighter flame. You need to hold the button in for quite a while. (until it stays lit)
When it stays lit depress the little black knob and turn it anti clockwise. Gas comes out of the burners and ignites from the pilot light. When it reaches temp. it will cut out.
To turn it off turn the little black knob clockwise. To turn the pilot light off, push and turn clockwise.

Mar 04, 2011 | Imperial IFS40 Deep Fryer

1 Answer

How do you light a pilot light for my GE gas dryer? Model = DDG7188PHLWH


How old is your dryer? Only models from the 1980's and older have actual pilot flame lighters. If it's newer it will have either a spark igniter or an electric glow bar. If you have a large front access panel across the bottom, then you may have a pilot light. Remove the panel and look for the gas valve. (NOTE: Before lighting anything, make sure you do not smell gas. If you do, you'll need to air the room out before trying) There will be a burner coming out the back of the gas valve control and this control will have a red push button in the front or side of it to allow gas to the pilot only. Using a extended bbq type lighter, light the pilot at the pilot assembly and hold the button for about 60 seconds. The pilot assembly is connected to the gas valve control by a small diameter aluminum tubing with a copper thermocouple right next to it. Release and make sure the pilot stays lit. Before putting the access panel back on, turn on the dryer and watch for the burner to light. It should be a strong blue flame. Let us know if we can help you further. Not knowing why your pilot went out in the first place, there may be a unforeseen issue that may need attention. If you have a propane gas dryer and you ran out of gas, then it may take a while to get gas to the pilot, so be patient when trying to light it. Never hold the button down without the lighter lit at the pilot assembly, so there is not a build-up of gas. If you are not comfortable doing this, I recommend you call your gas co to light it for you, as many will do it for free! Good luck and be careful!

May 20, 2010 | GE Dryers

1 Answer

How do i light the pilot on my Rheem rgba-100c forced air furnace?


Use a barbecue lighter. Turn the valve to pilot. Light the lighter and put the flame at the pilot. Press and hold the gas valve. Keep holding it for about 20-30 seconds after the pilot lights. When you release it, the flame shoud stay lit. Turn the valve to open. If it doesn't stay lit, replace the thermocouple. It is the brass tube that the flame flows onto. They cost less than $10 at most hardware stores. They are universal fit. I keep a spare around all the time, since they are a cheap investment. All you will need to replace it are a screwdriver and a small adjustable wrench.

Dec 28, 2009 | Heating & Cooling

1 Answer

We dont think our cylinder is on we have just moved in and have no hot water


The question is? I'll assume you cylinder is the water heater, right?
On the heater (water) you will find or see the red controls and a sheet metal cover over a hole. Remove the cover and this is where you light the pilot light. Press down on the red dial and turn it to pilot. In that position you will be able to press the red button . Geyt a long match or bbq lighter, then, holding down the red button dow for a minute or so and place a match or lighter into yhe area where the lines go The flame will catch the gas and lite the pilot if yo simply move your glame around. When the flame catch on the pilot, continue holding the button down for sveral minutes until the buld the flame isheating gets hot. Then release the buton and turn the main dial to on. The main burner should fire up. If not, and the pilot goes out, repeat the process. The bulb in the pilot flame is a thermocoupler that shuts all gas off if it doesn't detect a pilot flame, so hold the button down longer. If the pilot goes out when you release the button, The thermocoupler is no good and needs replacing. Good Luck_Ned_

Oct 31, 2009 | Rheem 80 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

I live in a mobile home and I cannot light my pilot


Are you sure it has a pilot light? Some of the newer heating systems do not have a pilot light but a glow bar ignition. Lets open up the door and I need you to look for the gas valve. The gas valve will have a number of pipes attached to it and it may have two small pipes that go into the burner box. The gas valve will have a knob on it that indicates On, Pilot and Off. If you have this knob, yes you do have a pilot. Align the Pilot position with a line on the gas valve. Push in or down on the knob. Follow the two small (1/4" and 1/8" pipes into the burner box and with a long match or grill lighter, hold the flame over the pilot assembly. Once the pilot is lit, continue to hold down the knob for a minute or two. Lift up on the knob and see if the flame on the pilot stays on. If it does, turn the gas knob to the On position. If it does not stay on, there is an issue and a technician must be called.

Oct 17, 2009 | Honeywell Heating & Cooling

1 Answer

Need to turn on pilot light of Williams 3003622 serial # 400518D


Find the gas valve and turn it to pilot. (Or light) Use a long reach lighter. Light the lighter and press the knob in. Light the pilot and continue to hold the knob in for about 15 seconds. When you release it, the pilot should stay lit. If it doesn't, you need a new thermocouple. That's the small tube that the flame touches when the pilot's lit. They're inexpensive and usually not too hard to replace.

Jan 30, 2009 | Williams 3003622 Ceramic Wall Mounted...

1 Answer

Lighting the fryer


If this is a milivolt unit, meaning no solid-state or computer/digital controlled. You would need to turn your gas valve to the pilot position, then press in and hold until you can light the pilot using a lighter (this may take several minutes, to bleed the air from gas supply) once there is a pilot flame present, you will need to hold the valve button in for about 45 seconds to heat the thermalpile. Once pilot is lit, thene turn to on position and proceeed to turning thermostate to set temp.

Scoota

Jan 25, 2009 | Pitco Frialator SG14 Deep Fryer

1 Answer

Cozy wall heater


On top of the gas valve you will see a knob. Turn the knob to the position that says pilot. It's on the side of valve. Press the knob down with one hand and take your long lighter stick it by the pilot tube looks like a small aluminum tube should light pretty quickly hold for 30 seconds release the button you have been holding down. Now turn the knob to the on position. Make sure the thermostat is turned off so the flame don't fire up as soon as you turn knob. If you are uncomfortable gas your gas company and they should come out for free.

Sep 21, 2008 | Cozy (W352E) Heater

Not finding what you are looking for?
Empire DV-215 Direct Vent Natural Gas Heater Logo

295 people viewed this question

Ask a Question

Usually answered in minutes!

Top Empire Heating & Cooling Experts

paulcarew

Level 3 Expert

2518 Answers

rudyjoe

Level 1 Expert

18 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you an Empire Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...