I was told that I could put all my data from my old computer on a Verbatim USB Drive (# 97086 ) with out having it hooked up or plugged in. When I put the data in my new computer do I have to download a special driver in the new PC Nancy Zupan njtzupan@charter.net

Take the drive out the caddy and plug it into a computer using a SATA to USB cable. If the drive doesn't spin up then it's a dead drive and you'll need to use a data recovery company

All you need to do to backup the files on your old hard drive is by using a Hard Drive Docking Station. you can take your hard drive to a local store and ask for a docking station that would fit on your hard drive, the docking station is like a device the you can connect to your computer using a USB cable.
Once you have it, your old hard drive will just function as an external storage device.

one is for data transfer between computer and hard drive the other is a power cable if they are both usb connect both usb plugs into usb ports

I had the same issue. The solution for me was to swap the old USB cable I was using with a previous smaller USB drive for the cable that came with the drive. The USB 3.0 connector into the external drive is slightly different than the old USB 2.0 connectors. For whatever reason my mobo hated that setup and reset itself with the only error reported in the computer management event viewer being a somewhat ambiguous one that related to a possible loss of power.

Try plugging it into another computer first. What happens?

An external hard drive is a normal hard drive with a converter to change it to USB.
If you have important information on it, you could open it up, and connect internally to your computer, however, opening it will (almost always) void the warranty.

I'd recommend contacting whoever sold it to you, and asking them: 1) If you can open it up, to connect it internally, to get your data off, and 2) For a replacement.

Good luck with it.

There are two major possibilities:
1: There is hardware or software problem with your computer's USB ports. To test this, plug the drive into a different computer if you can, and try having it plugged into your current one while you turn the computer on.

2: The issue is with the Jump Drive itself. If the drive fails to show up when plugged into a different computer this is the likely problem. The data CAN be recovered, but if it won't show up on any computer, the only real way to do so would be to pay a Hard Drive recovery shop.

it seems some autorun program is causing this.
try disabling the autorun of cd rom drive ....setting is under device manager. then put the disc in the drive... you should be able to copy all the data from it.

Sounds like you broke something ;)

If your computer does not recognize anything when you plug it into the computer, your problem is most likely a broken contact inside the usb drive.

You should attempt to open the drive, and see if one of the four contacts on the inside of hte usb key are no longer making their way to the circuit board, and try to reconnect it.

IF you can push the connectors down with your fingers and make contact temporarily, and the computer recognizes it, try to just hold it there while you copy all your data off. Then throw away the flash drive.

please use the CD came with the drive and formate it full. Reconfigure everything so that it will show the patition that you want in the window. Do not worry 'bout the Data. you can recover all by using data recovery software available on the net. Try google serch.