Question about Philips SA3125\02 MP3 Player

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When i turn on my philips mp4 appears a message saying that i need to repair it with a device manager, how can i do this?

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Your player should have came with a disc that you can put in your computers cd or dvd drive. install the device manager and from there you can do updates and repairs.

Posted on Oct 19, 2010

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2 Answers

My player displays a message


Connect player to pc and power, restart player while holding the volume + key, as soon as the player shuts off, press and hold the volume - key, your device manager will pop up and tell you the player needs repair, let it do so.

Jul 18, 2009 | Philips GoGear HDD6330 MP3 Player

2 Answers

Connect to PC and use Device Manager to repair!


Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

Mar 25, 2009 | EMTEC Magnetics Group EMTEC EKMP4FM1GC220...

1 Answer

My mp4 player is not being recognized


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 15, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Phillips gogear 6025 is not recognize by computer, code 28


Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Feb 17, 2009 | Philips SA6025 Digital Media Player

1 Answer

MP4 GoGear won't connect to PC


Make sure the hold/lock switch is not engaged. If you are running Windows Vista, you need to get the upgraded software from Philips website. If all else fails:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 30, 2008 | Philips GoGear SA3245/37 Digital Media...

2 Answers

A problem with my philips gogear...


The Device Manager came with the installation CD. If you lost the installation CD, you can get the Device Manager by going to www.usasupport.philips.com and entering in your model #, and going to "software & drivers"

If Device Manager is already installed, you can find it by going to Start --> All programs --> Philips Digital Audio Player --> Philips Device Manager

Jun 22, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

The mp4 player keeps crashing my computer


If your PC is running Windows Vista, don't even think about conencting it until you get the firmware upgrade for the device.



Triple Reset for GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player.

Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jun 08, 2008 | Philips SA3125\02 MP3 Player

2 Answers

Help please


You must run a repair using the Philips Device Manager that came with the CD. After you have done that, you must run the "update" with the Philips Device Manager.
Repair=1 time fix
Update=permanent fix

Jun 03, 2008 | Philips GOGEAR SA6045 MP3 Player

4 Answers

Philips SA6045 Mp4 player- virus?


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Mar 15, 2008 | Philips SA3125\02 MP3 Player

2 Answers

No device connected


Try installing the newest version fo the software from the Philips website first.
www.usasupport.philips.com
Enter your model number
On the next page, click on your exact model number without the "B" on the end
On the next page, click on "software and drivers"

If that fails:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GOGEAR SA6045 MP3 Player

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