Question about Canon PIXMA MP830 All-In-One InkJet Printer

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When i Put in PG5Black I get an error message U043. Help

When i Put in PG5Black I get an error message U043. Help

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Most likely a faulty Cartridge, try a new one,
otherwise it will be a faulty internal component(cartridge contact, mainboard or carriage assembly) will need service

Posted on Jun 03, 2008

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Easiest solution is to buy an original cartridge, any colour and this will normally reset, otherwise your Google the problem and you should find a solution to disable this function, but chaeck reguarly as you wont get a warning that the cartridge is empty after you disable the function

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Error message u043 will not recognise blue cartridge have replaced cartridge to no avail can i deactivate error messaging or something else


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U043


The U043 error code indicates that an ink tank is not installed. One or more ink tank icons on the LCD should also be lit up. The lit up icon indicates the applicable ink tank. Verify these tanks are indeed fully seated in the print head and that they are lit up red.

You can also press the OK button to clear this message and continue.

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I had the same problem. My mp630 is also only 4 months old. I replaced all colour ink cartrdiges(inc black), but was only able to release the function for detecting the ink levels for magenta and cyan. Yellow and black then started giving error message U043, with them alternating between working, but never working at the same time. Getting them all clicked in with the lights glowing red does not solve the problem, as once the printer cover is closed, the same error message turns up. The only thing that worked for me is moving the chip slightly out of alignment, by pushing the sliding chip holder, and I only had to do this twice before they all started working and the printer was unlocked.

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1 Answer

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Try to open and close the main cover a bit, ... ink recognition will start and may solve the probleme ...
... otherwise remove the cartridge and clean the chip contacts e.g. with spirit
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Same problem - two solutions I found helped me work out mine. One said contacts needed to be cleaned and it worked to use a Q-tip and alcohol or just click it in position several times until it recognizes the cartridge - this may work. Another said that they got it to work by installing a brand new cartridge - cool, but I have one full of ink it won't recognize. So I pulled the little circuit board off a used cartridge (like you need to do with some refills) and put it on the cartridge that it wouldn't recogrnize - works great. Still haven't figured out how to get it to acknowledge ink levels though. Canon really should be more consumer friendly since these problems seem to be intended to compel the use of proprietary cartridges.

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MP500 ink tank cannot be recognized error U043


I had the u043 problem on the blue cartridge on my mp830.

I was using non-original replacement inks but re-using the chips from the originals - replacing the blue cartridge would cause it randomly work but i then noticed the chip holder was not centred so I realigned it and hey presto! the problem was solved first time.

:)

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